Klout Now Factors in Foursquare Checkins


Foursquare checkins will now play a role in determining your Klout score.

The San Francisco-based startup has just added Foursquare to its scoring system, which already factors in Facebook, LinkedIn and Twitter to measure the online influence of social media users.

For Klout to integrate your Foursquare checkins into its algorithm, go to your Klout dashboard and click on the grayed-out Foursquare button.

Klout has gained some steam in recent months. It started figuring in users’ LinkedIn activity in June after many users requested LinkedIn integration.

Also in June, Klout unveiled a +K button that allows you to give other users a +K on topics you think they influence. And brands have began offering perks to people with high Klout scores.

Image courtesy of iStockphoto, Juanmonino

More About: facebook, foursquare, klout, linkedin, social media, twitter

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Social Studies

Opinions about Google’s new social initiative seem to be slowing down. The overall consensus is that Google has done some good work in avoiding where they have dropped the ball in previous efforts. Also some good work in creating a way to rapidly navigate through a series of people views. And a wonderful video tool that recalls the early days when we all gathered around campfires to shoot the breeze.

The early threads are predictably self-referential, just as they have been for each new startup service at this point in the cycle. With Twitter, I lurked for months until the realtime communications bus provided an opening for Friendfeed. Still in that phase with Foursquare, which joins other iOS apps on the push notification bus as what effectively is one service to me. Facebook is mostly an email notification service

Tracking the Google rollout has been surprisingly easy with Twitter. I keep thinking there are some hidden wells of information in the Circles comment stream, but for the most part the value remains at the post or share level. Techmeme absorbed the punch by Saturday night of the holiday weekend. Some conclusions based on this early data:

  1. Hangouts will be successful but immediately cloned by Facebook + Skype this week. This will drive the price close to zero, with advertising and gamification providing the revenue support for consumer services.
  2. Google will have to bite the bullet and open up to iOS. Blaming the AppStore will work only until the service expands beyond the first wave; after that an HTML 5 version will have to suffice for all but push notifications. With iOS 5 shipping in two months, no time to play Android marketing games.
  3. Google has ironically put themselves in the position of being a giant beta test for Microsoft to ponder as they try and finesse the collapse of Office. Much to be gleaned from Google’s tip-toeing around Gmail and its failure to integrate social, but Microsoft won’t listen.
  4. Twitter retains control of the @mention cloud, which has no parallel implementation in Circles besides its use of the syntax. As Ray Wang asks, where’s the Venn diagram tool?
  5. Where is the developer incentive to build on top of this? Android, of course, but if so much of the API strategy is yet to be obvious then why did they ship this now instead of waiting?
  6. To answer the last question, because apparently Google sees some competitive reason, or to put it another way, weakness in its roadmap. No response to iTunes Match, Apple TV/AirPlay, Turntable, iPad, no-Flash momentum, FaceTime in Hangouts, etc. Meanwhile cross-mobile video chat is showing up in the AppStore.
  7. Why cut out the lion’s share of the tablet market when it’s the single biggest reason people are perceiving any kind of jump ball in social? If Larry Page is all over Circles et al then who’s minding the ChromeOS store? If 25% of bonuses are tied to social, how do the other 75% break down?
  8. Maybe 25% Android, 25% search, 15% Apps, and 10% Chrome. Probably sustainable while riding the social wave, but where is the disruptive energy flowing? Don’t forget that Gmail came out of an off-search pool of talent and resources. Soon we’ll be able to calculate the opportunity cost of this effort.
  9. Facebook and Twitter wouldn’t mind email going away, but Microsoft and Google would. Not good to have these teammates.
  10. I never used Twitter lists. I haven’t segmented Facebook into friend lists either. But even less do I want to microcast to segmented Circles. I enjoy testing the boundaries of what people will tolerate in a single stream, as you can certainly see on Techcrunch comments here. Something drove the adoption on Twitter not just in spite of 140 characters and a public stream but because of what kinds of streams it rewarded.

I’ve tried to avoid the use of the project’s name until now as an exercise in how to think about its elements. I’ve added people to just one Circle, Friends, in order to prepare for the moment when the signal to noise crosses the threshold where Twitter required new filter structures. With little incentive to post Sparks searches and fragmentation of sharing internal threads, I’m somewhat at the mercy of those who like the idea of explicitly controlling who reads what.

Yet I come out of the Plus underbrush with a good feeling about what Google has done for itself and its users. We’re a long way from the passion of the early days, the Fail Whale and the privacy rollbacks of Facebook, even the idea of winners and losers. Google + seems to understand in its DNA that it will thrive based on value, not on destruction of competitors’ perceived weakness. While some short term advantage may be gained from favoring the Google platform, the broader challenge is to expand the value of the entire realtime platform. I’m optimistic this will happen as driven by our adoption of the broader disruption.


25 Most-Shared Mashable Stories in June

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Discussions about Google+ dominated the online discourse on social sites as June came to a close, but a flurry of other hot topics got their fair share of attention throughout the month, including the Les Paul Google doodle, the Pope’s first tweet and a social media campaign against a ban on female drivers in Saudi Arabia.

Based on figures from Mashable Follow‘s M Share button, the following 25 stories got the most love, with all of them garnering about 250,000 combined shares on Facebook, Twitter, LinkedIn, StumbleUpon and Google Buzz.

To keep track of the most-shared stories at anytime, log into Mashable Follow and click on “Top Stories” next to the Mashable logo. You’ll have the option to view the top stories of the day, week, month or year.

Thanks for reading and sharing our content. We look forward to seeing which stories you share in July.

Which stories will you remember the most as the year progresses? Let us know in the comments.

More About: apple, business, facebook, features, foursquare, Google, Google Plus, iOS, linkedin, News, Opinion, security, social media, twitter

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What To Do When A Tech Giant Decides To Eat Your Lunch

Editor’s Note: This is a guest post by Mark Suster (@msuster), a 2x entrepreneur, now VC at GRP Partners. Read more about Suster at his Startup BlogBothSidesoftheTable.

WWDC. The annual Apple event where no real hints about what products they plan to release are floated in the public domain in advance. No private head nods are given to small startup companies to help them prepare. We’re in a market where 800-pound gorillas throw their weight around and the rest of the market races to react and survive.

Any company who develops products reliant on iOS spends weeks crapping their pants before WWDC. No vacation schedules allowed for weeks before or weeks after. The announcements come out in one day and then even if you survive the annual release announcements you often still have to scramble to make sure your product is ready to work on time.

It’s madness.

This happens with Google, too. Every change in the algorithm wipes years of effort off of the traffic numbers of affected companies as anybody hurt by the Google Panda release will tell you.

Or Twitter launches its own photo-sharing app integrated into their product.

What is a startup to do?

For starters, fear not. The world seldom ends. You just have to deal with some insufferable VCs and journalists for a while. They risk little but of course knew better all along.

It is the same movie I saw 10 years ago when every VC would say to me, “yeah, I get that you’re an online document sharing service, but what’s going to happen when Microsoft enters the market? You’ll be dead.”

Puh-lease. Tell that to DropBox. Or Box.net. Tell that to DocStoc, Scribd or SlideShare.

Right. Just like Microsoft stopped AOL from winning the early online wars. And AOL stopped Yahoo! from winning the Internet portal wars. And Yahoo! in turn killed Google when it came to search. While Google stopped Facebook in their tracks when they built a social networking company. And Facebook stomped out Twitter from building an open social network. And we know how Facebook stomped out FourSquare.

And on and on. eBay / StubHub. Amazon / Zappos. Twitter / Instagram.

Focus wins.

In your head you know that the reality is that bigger companies simply cannot compete effectively on all fronts. Focus by extremely talented teams beats breadth. It’s why we all exist.

The golden rules to live by are:

  • Platforms are channels not businesses. Don’t confuse the two. If you put all of your eggs into one platform shame on you, not them. If their business torpedoes you, you should have been diversified.
  • You need to be clear on what your sources of differentiation are from the biggest competitors or you’re dead anyways. If your product isn’t 10x better in your own mind, hang up your cleats now.
  • You need to be “known” for your sources of differentiation so even when the press declares you dead because Facebook, Google, Apple, Twitter are going to eat your lunch they are describing the threat in terms of them copying you. When they talk about “check-ins being dead” it’s because you created them. Or “gamification.” Innovation has become synonymous with you.
  • You need to stay focused. Have clarity of purpose. Don’t be scared. Be willing to shift positioning based on new market information but not lose your inner core.

Here are some examples.

FourSquare – I was recently asked on Quora whether I thought FourSquare was dead now that Facebook was going to launch “Places“. Others feared Yelp. Me? I chuckled. Sure, if Zuckerberg thought that check-ins were the single most important part of his future business and put 200 engineers on the problem and all of their market might, they’d squash FourSquare like a bug. That’s not going to happen.

In reality Facebook will have a small team on it. They’ll have to integrate with every other initiative on Facebook and adhere to common internal standards. They’ll fight for resources. End users come to Facebook to share photos, chat with friends or play games. Checking in is an afterthought for most. FourSquare is a different and unique product. The law of large numbers means Facebook will have plenty of check-ins on Places but that doesn’t negate a focused competitor.

I can’t tell you whether FourSquare will end up being a huge and lasting company or not. I’m not on the inside. But I feel confident that its future is its own to execute and innovate on and whether it succeeds or not will have little to do with Facebook itself. I have on several occasions said publicly that I felt the biggest challenge for FourSquare is to know what comes after the check-in? What is the next major innovation. They seem to have several interesting ideas.

It will certainly be interesting to watch.

Group Messaging –  We just came off of another annual WWDC. In it Apple announced its new iMessage product. Apple built the product, so no doubt it will be freakin’ awesome. I’m sure I will personally use it as we own 2 Macs, 2 iPads, 3 iPods and 2 iPhones. Yes, we’re a fanfamily. The New York Times came out with their list of companies impacted by Apple’s new releases and all of the major group messaging companies were on the list of companies in need of checking their shorts.

The major players are GroupMe, Kik and TextPlus (I’m an investor). Actually, I wouldn’t consider all of them “group messaging” companies but ever since SxSW that seems to be what the press wants to talk about.

Let’s look at some simple facts:

  • Apple will let you communicate seamlessly with all of your other friends using Apple devices. That’s a lot of people.
  • But the much larger market for smartphones will be non-Apple and all of the app-to-app messaging companies allow you to communicate with a much broader set of smart phones. iMessage will not. At least not initially. It does for the Apple world what BBM was for the RIM world.
  • And beyond app-to-app messaging some of the products will allow you to also send SMS messages to the 10′s of millions of people who don’t yet have any smart phones at all.
  • Many of the services are moving toward providing you phone numbers, voicemail and eventually free phone calls
  • Some services like Tango already do video calls. This is already better than what Apple’s Facetime provides out-of-the-box.
  • Beyond that I see the market bifurcating into “utility players” that provide iMessage-like services on a cross-platform basis and those that evolve into either mobile, social networks or mobile, social games companies. iMessage will not quickly follow either route.

BBM will have another major push and we expect an inevitable Google rebuttal to iMessage. Purely being “group messaging” will be stuck in the cracks of the giants. Group messaging isn’t a market, it’s a feature.

Are the companies competing in this sector shitting their pants? Hardly. They’re focused. They know their purpose. They know where they’re going. It will be differentiated. It will be hard for the largest players to compete with their vision. If they don’t get there one day it will be their lack of execution.

Bit.ly – Remember when Twitter announced that they would be embedding their own URL shortening and the Bit.ly obituaries were written in the first 24 hours? As far as I can tell Bit.ly is still around. In fact, they continue to be the dominant URL shortner and provide a plethora of analytics data to go with it. Next market moves? I dunno. But dead? Hardly. I still use them nearly every day.

Boxee – I remember talking with Avner Ronen before the announcement of the new Apple TV last year and just as Google TV was ramping up their marketing messages. Boxee had gone from marketing darling to dead man walking in the press in a matter of months. Avner was so calm. He pointed out that Apple would build a closed system that would appeal to part of the market. Ultimately a small percentage of his total opportunity. Boxee was about being open. It was about freeing up content to be displayed on big screens regardless of the source or content type. Where Apple would veer toward control, Boxee would bend toward open.

And whenever you see closed systems all of the major players not invited inside the velvet rope will search for technology partners. The enemy of my enemy is my friend. So every OEM not included in the Apple TV universe now knows they’re on notice to innovate. And no TV manufacturer with a brain doesn’t see that Apple will likely one day have its own Internet TV that will be scooped up by adoring fans like me. They already have beautiful monitors that are practically TVs. So hardware players need some software friends. Boxee might just be what the doctor ordered.

And GoogleTV? Yeah, that would slow down his discussions with OEMs whom he hoped would be building on the Boxee software stack more quickly, but he said to me,

“Mark, we’re not looking to build a quick flip. We have a long-term vision that video content will be widely available whether you produced it and it sits on your computer, whether it’s the sports you love but is currently only available on a content bundle or whether it’s long-tail content that appeals to large audiences of people who currently can’t get it over the Internet. And we’ll build the best discovery engine to find the best content.”

Will he get there? I’m not sure I’d easily bet against Avner. He really does have a great vision in a market that will undoubted be disrupted. But his story doesn’t map to an easy headline. Let’s see if he can put up the numbers over the next 3-5 years.

Summary
It’s not a sufficient strategy to think you’re going to win because you’re competing with big, dumb companies. They’re usually much smarter than you think. But they’re not nimble. They can’t take as many risks. They can’t iterate as quickly. They can’t easily have a focused set of marketing messages and a user experience that will have clarity of purpose for users.

You must figure out how you deliver real differentiation. What you’ll stand for, be known for. You have to have a core. You can’t let the market machinations and press proclamations worry you. The big guys can’t crush you as easily as others think. Be a cockroach. Be indestructible. And remember that competing with the big boys is not for wimps. Fight hard. No cry babies. The big boys will do what the big boys will do. And if you raise VC make sure your backers have a long-term vision and the internal fortitude to last the periods where it seems that the big boys will eat your lunch.

And if there are no big boys—you’re probably in the wrong market.

Good luck.

Image courtesy of Fotolia via @ryanborn


The 25 Most-Shared Mashable Stories in May

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The news cycle in May got off to a fast start as social networks were abuzz on May 1 with speculation and subsequent confirmation of terrorist Osama bin Laden’s death.

The month ended on a lighter note with such stories as Twitter launching a Follow button for websites, which is the freshest post to make our list of top 25 most shared stories.

You — our engaged readers — not only absorbed the aforementioned two stories and everything in between, but you also shared them in droves with your friends across social sites. Some of you also joined our social sharing and content curation platform called Mashable Follow, which now has more than 100,000 users, and used the M Share button to keep your online network in the know.

Based on figures from the M Share button, the following 25 stories got the most love, with number one receiving more than 42,500 combined shares on Facebook, Twitter, LinkedIn, StumbleUpon and Google Buzz.

Thanks for reading and sharing our content. We look forward to seeing which stories you share in June!


Most Shared Stories: 25 to 21




25. Chinese Prisoners Forced To Farm Gold in Online Games

24. Google Reveals Mobile Payment System: Google Wallet

23. 17 Twitter Tips from Mashable Connect Attendees

22. Altered Martin Luther King Jr. Quote Goes Viral After Osama Bin Laden's Death

21. You Can Now Tag Pages in Facebook Photos


Most Shared Stories: 20 to 16




20. Is There a Social Media Tech Bubble? [INFOGRAPHIC]

19. Julian Assange: Facebook Is a Spy Machine [VIDEO]

18. One Twitter User Reports Live From Osama Bin Laden Raid

17. Top 5 Foursquare Mistakes Committed by Small Businesses

16. 8 Brands That Have Found Success on Facebook & What We Can Learn


Most Shared Stories: 15 to 11




15. Money-Shredding Alarm Clock Is Completely Unforgiving [PICS]

14. Apple Now World's Most Valuable Brand [STUDY]

13. 10 Historic Tweets That Captivated the World

12. The Eating Habits of Conservatives Versus Liberals [INFOGRAPHIC]

11. Twitter Launches Follow Button for Websites


Most Shared Stories: 10 to 6




10. President Obama Delivers Statement on Death of Osama Bin Laden [VIDEO]

9. Elaborate Marriage Proposal Delights Bride-To-Be [VIRAL VIDEO]

8. Starbucks & Lady Gaga Team Up On Scavenger Hunt

7. Facebook To Buy Skype? [REPORT]

6. Space Shuttle Twitpic Launches Woman to Tweeting Fame


Most Shared Stories: 5 to 1




5. Facebook Dislike Button Scam Gets More Sophisticated [WARNING]

4. Microsoft Acquires Skype for $8.5 Billion

3. It's Happening: Top 10 Rapture Bomb Pics

2. Which TV Shows Are the Most Social? [STATS]

1. Just How Dangerous Is Sitting All Day? [INFOGRAPHIC]

More About: barack obama, facebook, foursquare, google wallet, mashable connect, microsoft, osama bin laden, Skype, twitter, wikileaks

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Facebook Gets Roasted By Google, Twitter & Foursquare [VIDEO]

What do Twitter, Foursquare and Google have to say about Facebook? College Humor decided to enlist Gilbert Gottfried, Penn Jillette and Lisa Lampanelli to find out.

In this College Humor video, Facebook is the target of Twitter (played by Gilbert Gottfried), Google (played by Penn Jillette) and Foursquare’s (played by Lisa Lampanelli) endless barrage of jokes. Of course Friendster, Reddit, Pandora and the rest of the social media universe join in on the fun. As for MySpace… well let’s just say its jokes fall as flat as its traffic numbers.

Check out the video and let us know what you think in the comments.

via AllFacebook

More About: college humor, facebook, foursquare, Google, video

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Where Were You One Year Ago Today — On Facebook?


If you’re one to page through scrapbooks, taking in candy-colored memories of yore, we’ve got an app for you. This one will tell you what exactly you did one year ago today on Facebook.

Past Posts is a new app from Jonathan Wegener, Matt Raoul and Benny Wong (of FlickSquare fame) that allows users to get an email every morning telling them what happened one year ago on Facebook. This includes information about wall posts, photos, and soon, checkins. The guys also previously created a similar app for Foursquare checkins, 4 Square and 7 Years Ago.

“As we use modern web services, we’re constantly producing personal content,” Wegener says. “4squareAnd7Yearsago and PastPosts both help resurface that content in the form of an email each morning. This email is like a yardstick — and you can see how your day last year was before you live this year’s day.”

I just signed up for the service, so I have yet to see what pearls I dropped on the social network last year. However, check out what an email would look like below.

More About: facebook, foursquare, pastposts, social media

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Foursquare Teams With Google For NFC Check-Ins Via Posters At Google I/O

Google’s annual I/O conference kicks off tomorrow and it will likely bring a range of big announcements. But one of the cooler things that will be on display at the event was actually pre-announced today by Foursquare: NFC-based check-ins at the event.

Google and Foursquare are teaming up to make this a reality at the conference over the next few days. Around the conference center, you’ll see Foursquare posters that will actually have NFC chips embedded in them. This means you simply need to bring your phone close to these posters in order to check in via Foursquare. Very cool.

And when you do, you’ll get a Google I/O Foursquare badge, naturally.

Of course there’s one big caveat: you’ll need an NFC-enabled phone for this to work. Foursquare notes that many of the newer Android devices have NFC chips in them, but these devices still aren’t too widely used yet — the biggest one is the Nexus S. But if any place will have a big group of people with new Android devices, it will be I/O. Those without NFC-ready phones can still check-in regularly or scan QR codes on these posters.

Foursquare notes that they’ve been testing check-ins via NFC for some time now in their own offices. Here’s a tweet to prove it from February.

This partnership is interesting for a couple of reasons. First, Google has their own location-based service, Latitude, which just this year finally began doing check-ins. No word on if you’ll be able to check-in to Latitude in a similar fashion at I/O. Second, as some may recall, Google actually bought the predecessor to Foursquare, Dodgeball, and then proceeded to do nothing with it, which led to some bad blood and the founders leaving Google (both of which are now back with Foursquare). I guess the wounds have been mended.

Facebook did something similar last year with Presence (check-ins via RFID) at their f8 conference. But that was also with a special chip you received when you got to the conference, and not via your phone.

While this is clearly just a test of the technology, the stake are high for NFC check-ins. This is likely the future of these services, as NFC will make it much easier and more convenient for mainstream users to check-in to venues.

We’ll be at Google I/O covering it live all week.


How Barbie & Ken Were Reunited by Social Media


The Behind the Social Media Campaign Series is supported by Oneupweb, an award-winning agency specializing in search marketing, social media and design for mid-to-enterprise level brands. Download Oneupweb’s free whitepaper, “The Bloody Truth about Social Media.”

Exactly seven years after their controversial split on Valentine’s Day in 2004, America’s favorite plastic lovebirds reunited, sending the socialverse down memory lane.

In celebration of Ken’s 50th anniversary and just in time for the Valentine’s Day release of its Sweet Talkin’ Ken doll, Mattel launched a grandiose marketing campaign to reunite its iconic doll couple, Barbie and Ken.

We spoke with Lauren Bruksch, director of Barbie marketing at Mattel, to get the inside scoop on the success of the campaign’s social media components.


The Campaign


As with all integrated marketing programs, the Barbie and Ken reunion campaign took a village to produce. Attention, Ketchum Public Relations and Mattel‘s internal marketing, design and digital media teams worked together to pull it all off.

Billed as Ken’s new year’s resolution to win Barbie back, the campaign was heavy on social media marketing, utilizing Facebook, Twitter, Foursquare and YouTube to spread its message.

BarbieandKen.com was the hub of the campaign, where users could vote on whether Barbie should “take Ken back” or not. The site features a Love-O-Meter, gauging voters’ feelings on the topic. (Now that the campaign has ended, the page now redirects to Barbie’s Facebook page.)

Mattel managed separate social accounts for each doll across various platforms during the campaign. On Facebook, Twitter and Foursquare, fans could follow Ken’s adventures as he attempted to woo Barbie back into his arms.

Of course, this love story isn’t complete without a damsel in distress. Barbie’s Twitter and Facebook accounts were flowing with updates about Ken’s grand gestures and requests for suggestions about how she should handle the situation.

Since reuniting, the two now share Barbie’s Twitter and Facebook accounts, “hopefully forever,” tweeted Ken. To minimize confusion, Ken’s updates are signed with “-Ken.”

Mattel also launched a web series on Hulu called Genuine Ken, featuring host Whitney Port and eight “Ken-testants” competing for the title of “The Great American Boyfriend.”


Integrating Online & Offline Efforts


Mattel’s campaign to reunite Barbie and Ken was one of the most integrated campaigns in recent months. In conjunction with the digital and social media tactics employed, the brand put on a slew of offline stunts, including a “Catch Me If You Ken” outing that featured a pack of smoldering hot Ken doll models at last year’s NYC Fashion’s Night Out event. Ken was also spotted at New York’s Magnolia Bakery, designing a special cupcake for Barbie, which was available for purchase through Valentine’s Day.

Keeping up the sweet trend, Mattel went all-out at famous candy shop Dylan’s Candy Bar. The windows of Dylan’s Manhattan flagship were decked out in Ken-branded Valentine’s Day candy, and the store carried a number of Barbie and Ken products for the holiday.

The brand paired its online efforts with a mix of traditional media buys. Billboards of Ken professing his love to Barbie were erected in New York and Los Angeles, and a two-page spread was placed in Us Weekly, published on Valentine’s Day (pictured at right).


Diving Into the Online Dating World


During the campaign, a video (embedded above) was posted to Barbie’s YouTube page, showing Ken creating a profile on the dating site Match.com, only to find that Barbie is his perfect match.

“What we love about the Match.com video in particular is that it allowed us to, again, showcase the realness of the relationship between Barbie and Ken as romantic dolls in 2011,” says Bruksch. “Barbie and Ken, being the modern dolls they are, would have checked out online dating sites. They, of course, would be on Facebook, browsing through their upcoming Facebook events and checking out the occasional Facebook ad … just like the rest of us!”

The video was the icing on the cake for this campaign. Mattel approached online dating with realistic ideas of how people meet and communicate on the web. Bruksch explains why digital dating played such a role in the duo’s reunion:

“The way the reunion came about was not unlike many other modern romances that are often documented and shared via many social media channels. Many can likely relate to many of the moments that Barbie and Ken shared — such as writing a flirty status update in hopes of gaining the attention of an ex-boyfriend or girlfriend, running into an ex at an event and tweeting the surprise encounter, testing out the online dating waters … these are all common social actions in today’s dating world.

“What did Barbie do today? Has she run into Ken? How did she react to the cupcakes Ken commissioned for her at Magnolia Bakery?

“All these aspects of Barbie’s and Ken’s lives are displayed through YouTube videos, Foursquare tips, TwitPics, Facebook updates, blog posts … where one would expect to find them in their own lives. If someone created cupcakes for you with a delicious bakery, would you not show them off on Facebook?

“The Barbie and Ken modern love story was a delightful (doll-ightful!) one to tell through social media, and we’re ecstatic that the two are — rightfully — united once again.”


The Results


“The strategy was to leverage Barbie and Ken’s various social channels to authentically share moments and insights into their romance as they began to find their way back to each other and emerge as the ultimate Roman-TECH couple,” explains Bruksch.

The campaign was a huge success across each social platform it employed. During the reunion courtship, lasting from early January to February 14, Barbie’s Facebook Page experienced a 34% increase in fans and a 200% increase in engagement, through comments, likes and shares. Bruksch notes that this enhanced engagement has sustained post-campaign.

Mattel utilized Twitter to share tidbits from Barbie and Ken’s romantic journey. Bruksch says, “Whether it was a Twitpic of Barbie noticing one of Ken’s grand gestures in Us Weekly magazine or Ken sharing his Match.com online dating search with his fans, every key moment in their romantic journey was captured and shared via links, pictures, tweets, video clips.” The flowing content got followers excited about sharing the couple’s news. On February 14, the reunion day, the words “Barbie” and “Ken” were tweeted every two minutes, and #BarbieandKen was a trending topic in 15 cities, including New York City, Los Angeles, Dallas, Atlanta, Chicago and San Francisco.

BarbieandKen.com, the hub for the campaign, “was a great destination for [fans] to learn about the Barbie and Ken romance, share their own content around the romance and help determine what might happen next,” says Bruksch, noting that “the crowdsourcing of the voting was central to the narrative of their journey.” The page garnered more than 5 million pageviews, and hundreds of thousands of users voted on whether Barbie and Ken should rekindle their flame.


Series Supported by Oneupweb

The Behind the Social Media Campaign Series is supported by Oneupweb, an award-winning agency specializing in search marketing, social media and design for mid-to-enterprise level brands. Download Oneupweb’s free whitepaper, “The Bloody Truth about Social Media” to learn how to cut through the clutter and be sure to catch up with them on Facebook and Twitter.


More Business Resources from Mashable:


- Twitter + Random Acts of Kindness = A Successful Social Campaign
- How Social Media Helped Toy Story 3 Win at the Box Office
- Lessons Learned From The Old Spice Campaign & Its Imitators
- Was the Charlie Sheen Tweet a Win for Internships.com?
- Mattel Launches Digital Campaign Aiming To Reunite Barbie & Ken

More About: barbie, Behind the Social Media Campaign Series, business, digital marketing, MARKETING, online marketing, social media, social media marketing

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Social Media Participation Gets Rewarded in Vegas


Caesars Entertainment resorts in Las Vegas are betting big on Topguest.

Starting April 21, Caesars will use the platform to reward visitors at nine of the company’s locations, including Caesars Palace, Planet Hollywood Resort & Casino and Paris Las Vegas, with Total Rewards Bonus Rewards credits when they check in via Facebook, Twitter, Foursquare, Instagram and Gowalla on their mobile devices.

To activate the program, members of Caesars Entertainment Total Rewards have to go to Topguest.com via their mobile web browser and click to become a member. Guests will get 50 Total Rewards credits for every checkin on one of those social media platforms. Participants who check in between now and May 9 will be entered to win 500 Bonus Reward Credits.

The deal adds a social media layer to a long-running, successful loyalty rewards program for the company. Caesars unit Harrah’s launched Total Gold in 1997, which was the industry’s first fully integrated national rewards program. In 2000, Total Gold became Total Rewards. Caesars isn’t the first Las Vegas resort to adapt to social media. Last November, Palms Hotel and Casino launched The Klout Klub, which gave preferential treatment to customers with high Klout scores.

Aside from Caesars, Topguest’s client list includes Virgin America, Holiday Inn, Avis and Comfort Suites, among others.

Image courtesy of Flickr, Hakan Dahlstrom

More About: Caesar's, facebook, foursquare, gowalla, klout, topguest, twitter

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