75 days of the Occupy Movement

Social media allows people to voice their opinions and spread their ideas to an audience on a scale that was unimaginable a few years ago. An idea propagated on social media by multiple sources can gain momentum, reach critical mass, and culminate in real world change.

The Egyptian Revolution is a recent example of this phenomenon. Today, we are in a similar situation. The Occupy movement in social media has become so closely intertwined with events in the real world that the two are hardly distinguishable. Here, we take a closer look at how the Occupy movement advanced through actions on Twitter.

Adbusters, the anti-consumerist magazine, initiated the “Occupy” idea in June just on the heels on the Egyptian Revolution. However, it only gained traction on Twitter in the later half of September. The agitation in the social media space helped solidify plans for the Occupy Wall Street protest that occurred on September 17th, 2011. This day is considered widely as the start of the Occupy movement.

We analyzed retweet data from Twitter between September 15th, 2011 and November 29th, 2011. We looked for all retweets that mentioned “occupy” and related terms (even #occupyklout). The chart below shows the number of retweets per day over the 75-day period. The peaks in activity correspond, unsurprisingly, to important events in the timeline of the movement.

The table below shows the number of retweets on days that Occupy events occurred. It is interesting to note that in some cases, the rise of Twitter retweets follows a real-world event, while in other cases it precedes real-world events.

Date # of Retweets Event
9/17/2011 70,307 The first day of the Occupy Wall Street gathering that an estimated 1,000 people attended.
9/24/2011 59,084 At least 80 arrests are made by the NYPD after protesters begin marching uptown, forcing the closure of several streets. Soon after the arrests, videos begin to appear around the web.
9/25/2011 68,103
10/01/2011 118,290 Protesters set out to march across the Brooklyn Bridge. The New York Times reported that more than 700 arrests were made.
10/02/2011 133,726
10/04/2011 86,686
10/05/2011 116,305 Joined by union members, students, and the unemployed, the demonstrations swelled to the largest yet with an estimated 5,000 to 15,000 demonstrators marching from lower Manhattan’s Foley Square to Zuccotti Park.
10/06/2011 167,345
10/14/2011 186,391
10/15/2011 257,894 Tens of thousands of demonstrators staged rallies in 900 cities around the world.
10/16/2011 203,050
10/25/2011 103,462 Police cleared and closed an Occupy Oakland encampment. An Iraq War veteran from the U.S. Marines is in critical condition after “being hit in the head by a police projectile.”
10/26/2011 244,228 Hundreds of OWS protesters marched near Union Square in support of Iraq War veteran and Occupy Oakland protester Scott Olsen.
10/27/2011 193,265
11/15/2011 394,463 NYPD began to clear Zuccotti Park.
11/17/2011 261,392
11/18/2011 144,007 Occupy movement protesters on the UC Davis campus are pepper sprayed.


We also looked at the top content based on retweet count. The average Klout score of these users is about 65.

Content # of Retweets User Klout Score
0 Bankers Were Arrested After Purposely Crashing Our Economy. Nearly 1,000 Have Been Arrested for Speaking Up About it. #OccupyWallStreet 5874 TheNewDeal 67
NYC authorities clearly feel #OWS eviction is just and reasonable. That’s why they are doing it at 2am and barring all press. 4427 gzornick 58
█████ ████ everything ███ █████ is█████ ████ fine ████ ███ ██████ love █████ █ your █ ████ government http://t.co/cFIdfbcW #ows 4235 wikileaks 73
#occupyoakland attacked by 500 cops in suprise assault. tear gas, rubber bullets, shotguns, flash bang grenades. Many injured. 4126 occupyoakland 72
If Fred Phelps has the right to verbally abuse people going to their son’s funerals, then #OWS has the right to sit in the middle of a park 3797 MarthaPlimpton 69
The world needs to know that Oakland PD is tear gassing the elderly, the disabled, children, and the press. #PoliceState #OccupyOakland #OWS 3370 AnonymousWiki 51
After cops raided #occupysf and tossed their stuff in the dump, garbage workers returned it to the protesters, saying “we r 99 % too” 3336 NaomiAKlein 66
#OWS and #OccupyWallStreet are blocked from Trending topics. But its great to know that twitter lets #MyDickIn3WordsOrLess take first place 3098 SweetOnPeacexx 53
#OWS Fact: More people have now been arrested for protesting financial crimes than the # of bankers arrested for committing those crimes. 3008 xeni 72


So who were the catalysts of this massive movement? We discovered the top influencers by looking at Twitter users whose Occupy-related content was retweeted the most. The table below shows the top users and the number of times their content was retweeted. Incidentally, the average Klout score of these users is about 73.

Many of the top influencers are groups of people, such as the hacktivist group Anonymous (@AnonyOps, @AnonOps, and @YourAnonNews). We also find prominent figures driving the movement such as filmmaker Michael Moore and Bernie Sanders, the independent senator from Vermont. But the true power of social media is that you don’t have to be a famous director or a U.S. senator to be heard. Lesser-known individuals such as Liza Sabater and Allison Kilkenney were instrumental in driving action not only in social media but in the real world as well.

The Occupy movement demonstrates that with social media, a small group of influencers can generate and spread an idea that reaches thousands of people, who in turn amplify the idea to millions of others. Klout aims to be a tool for measuring influence. But beyond that, Klout enables people to find the right channels to make themselves heard and to find the right people who will take their ideas further.

So go ahead, spread an idea. Start a movement!

December KloutChat on Topics!

#KloutChat is a regular event on the first Wednesday of every month.

This month’s KloutChat is this afternoon and we’ll be talking about our recent Topics improvements and what else you’d like to see us add.

#KloutChat

Wednesday, December 7th at 3PM PT / 6PM EST

Join us for our first chat on Stanzr at stanzr.com/kloutchat

Today’s chat will take place on Stanzr! It’s a great new way to organize chats and also allows you to join whether you’re on Twitter, Facebook or LinkedIn. All you have to do is go to http://stanzr.com/kloutchat at 3PM PT, sign in on the upper left and join the conversation. You can also check it out now to see the questions we have planned for the chat.

We’re looking forward to a great convo! Remember, if your question is specific to your account it’s best to go to support.klout.com and get it answered there. Thanks!

The Life of a Tweet

How long does your content last? We took a look at the life of a tweet for influencers with different Klout Scores. We found influencers with a Klout Score above 75 have a half-life up to 70 times longer than those with a Score between 30 and 70. Messages from these high-scoring individuals stay active and meaningful for a longer time, illustrating their influence.

Tweets created by users with a Score under 30 have a longer half-life but a much lower overall volume of retweets. Those with a Score between 30 and 70 get their messages spread out to the network within the matter of minutes, but are not as adept at having their messages last longer within their network as the highest scoring Klout users. Of course, unsurprisingly, we also noticed a growth curve where online influencers with higher Klout Scores get their messages retweeted by more users.

Check out our results below or see the full image. On top is the half-life of users with different Scores. Below, we see an increase of retweets for users with higher Klout Scores.

Behind the scenes:
We used about a week’s worth of retweet data to include users tweeting on weekdays and also those who use twitter occasionally mostly during the weekends. From this data set we filtered out those retweets which originated earlier than our sample timeframe. We also cut retweets where the original tweet was created in the last 24 hours of our sample data since a significant number of their retweets could fall out of our data set. Dealing with hundreds of millions of retweet message records we used map/reduce to group these messages by the original author and calculate aggregated information about all the their re-tweeted messages.

Let us know what you think!

#Kloutchat on Topics!

I’m pleased to announce tomorrow’s #KloutChat will be on Topics! We’ll talk about +K, Topic Pages, topical influencers and much more.

#KloutChat on Topics

Wednesday, October 5th at 12PM PT / 3PM EST

Do you have any questions you want to make sure we address? Post them in the comments and we’ll try to add them to the agenda. #KloutChat is a regular event on the first Wednesday of every month. Note that we’re continuing to experiment with new times — let us know if this is good for you.

If you’re unfamiliar with Twitter chats, check out the article “What is a Twitter Tweet Chat?

Facebook Testing Feature to Reduce Email Notifications


Facebook has begun testing a new feature that lets active users group their email notifications into summary emails.

“We’re testing a feature for people who are very active on Facebook and receive lots of email notifications from us,” the company said in a post on its wall. “We’ll provide a new summary email and turn off most individual email notifications. If you want to turn them back on, there’s a control in your account settings.”

The feature, available to a small group of users in their account settings, is ideal for users that receive dozens of daily friend requests or are frequent participants in Facebook conversations. A daily summary is something more users will be able to handle.

What do you think of Facebook’s new email notification summary feature? Let us know in the comments.

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How Digitally Connected Are the U.S. News Top 20 Colleges?


Mashable received exclusive early access to the U.S. News list of top ranking national universities and national liberal arts colleges, released on Tuesday. The rankings take several factors into account, including tuition, acceptance rate, retention rate, class size, SAT scores and graduation rate.

We decided to add another factor for review: social media connectedness. Below you’ll find both top 10 lists of universities and liberal arts colleges alongside an analysis of their social media presences.

Mashable took a look at Twitter feeds encompassing university life, official Facebook pages and YouTube channels, not to mention the follower count for each official university/college account. Take a flip through the galleries to discover how higher education institutions stack up to the growing trends in social media. Also, you can check out U.S. News’ newly launched social tool that allows participants to discover where their Facebook friends went to college.

Feel free to share in the comments below how your college stacks up socially.


Top National Universities



1. (tied) Harvard University




U.S. News university ranking: 1 (tied)

Main Twitter account: @Harvard

Twitter followers: 66,737

Other Twitter accounts: @thecrimson,@HarvardMagazine, @Harvard_Library, @THCSports, @HUDSInfo, @ABCDSocialMedia

Main Facebook page: Harvard

Facebook fans: 698,933

YouTube channel: harvard

YouTube videos/subscribers: 390/ 27,786


1. (tied) Princeton University




U.S. News university ranking: 1 (tied)

Main Twitter account: @Princeton

Twitter followers: 15,572

Other Twitter accounts: @punews, @pace_princeton, @PUArtMuseum, @princetonian, @PUTIGERS, @PrincetonDining, @princetoncareer, @PrincetonPL

Main Facebook page: PrincetonU

Facebook fans: 52,125

YouTube channel: princetonuniversity

YouTube videos/subscribers: 164/ 2,979


3. Yale University




U.S. News university ranking: 3

Main Twitter account: @Yale

Twitter followers: 22,774

Other Twitter accounts: @yaledailynews, @YaleAthletics, @yalelibrary, @Yale_Emergency, @Yale_Athletics

Main Facebook page: YaleUniversity

Facebook fans: 36,825

YouTube channel: YaleUniversity

YouTube videos/subscribers: 650/ 19,986


4. Columbia University




U.S. News university ranking: 4

Main Twitter account: n/a

Other Twitter accounts: @CU_Spectator, @ColumbiaGS, @columbiajourn, @ColumbiaScience, @ColumbiaCCE, @GoColumbiaLions, @ColumbiaCSA

Main Facebook page: ColumbiaNYC

Facebook fans: 12,840

YouTube channel: columbiauniversity

YouTube videos/subscribers: 619/ 4,121


5. (tied) California Polytechnic Institute




U.S. News university ranking: 5 (tied)

Main Twitter account: @Caltech

Twitter followers: 2,570

Other Twitter accounts: @caltechevents, @CaltechMITForum, @CaltechAMT, @CaltechGreen

Main Facebook page: California Institute of Technology

Facebook fans: 7,713

YouTube channel: caltech

YouTube videos/subscribers: 38/ 302


5. (tied) Massachusetts Institute of Technology




U.S. News university ranking: 5 (tied)

Main Twitter account: MITstudents

Twitter followers: 781

Other Twitter accounts: @mitlibraries, @MITNews, @MITscience, @MITMuseum, @MIT_Spectrum, @MIT_TechTV, @MITCampusDining, @MITEECS, @MITgetfit, @MITmedical

Main Facebook page: MITnews

Facebook fans: 55,827

YouTube channel: none. But hosts its own video site called MIT TechTV.


5. (tied) Stanford University




U.S. News university ranking: 5 (tied)

Main Twitter account: @Stanford

Twitter followers: 45,590

Other Twitter accounts: @StanfordDaily, @stanford_humsci, @suathletics, @stanfordrec, @stanfordbuzztap, @StanfordDining, @StanfordCareers

Main Facebook page: Stanford

Facebook fans: 226,322

YouTube channel: StanfordUniversity

YouTube videos/subscribers: 1,383/ 89,041


5. (tied) University of Chicago




U.S. News university ranking: 5 (tied)

Main Twitter account: @UChicago

Twitter followers: 2,600

Other Twitter accounts: @uchicagonews, @UChicagoMag, @ChicagoMaroons, @UCPD, @uofcpsac

Main Facebook page: UChicago

Facebook fans: 47,555

YouTube channel: TheUofChicago

YouTube videos/subscribers: 70/ 511


5. (tied) University of Pennsylvania




U.S. News university ranking: 5 (tied)

Main Twitter account: UofPenn

Twitter followers: 9,013

Other Twitter accounts: @underthebutton, @dailypenn, @PennCurrent, @pennbookstore, @pennathletics, @PennWebTeam

Main Facebook page: UnivPennsylvania

Facebook fans: 24,057

YouTube channel: UnivPennsylvania

YouTube videos/subscribers: 233/ 1,999


10. Duke University




U.S. News university ranking: 10

Main Twitter account: @DukeNews

Twitter followers: 4,333

Other Twitter accounts: @Duke_SA, @dukestudents, @DukeOSAF, @DukeLibrarian, @dukeondemand, @DukeCampusFarm, @dukechronicle, @DUMBand, @DukeWellness, @Duke_Athletics, @DukePerformances

Main Facebook page: DukeUniv

Facebook fans: 88,191

YouTube channel: Duke

YouTube videos/subscribers: 219/1,386


Top National Liberal Arts Colleges



1. Williams College




U.S. News college ranking: 1

Main Twitter account: @williamscollege

Twitter followers: 2,675

Other Twitter accounts: @EphSports

Main Facebook page: williamscollege

Facebook fans: 6,523

YouTube channel: williamscollege

YouTube videos/subscribers: 193/ 267


2. Amherst College




U.S. News college ranking: 2

Main Twitter account: @AmherstCollege

Twitter followers: 2,104

Other Twitter accounts: @wamhamherst, @AmherstBaseball, @theateranddance, @CollegianStaff, @AmherstSports

Main Facebook page: amherstcollege

Facebook fans: 4,800

YouTube channel: AmherstCollege

YouTube videos/subscribers: 132/ 242


3. Swarthmore College




U.S. News college ranking: 3

Main Twitter account: @swarthmore

Twitter followers: 1,069

Other Twitter accounts: @swatgazette, @swarthmorestuco, @SwatAthletics

Main Facebook page: Swarthmore-College

Facebook fans: 3,030

YouTube channel: SwarthmoreCollegePA

YouTube videos/subscribers: 153/ 103


4. Pomona College




U.S. News college ranking: 4

Main Twitter account: @pomonacollege

Twitter followers: 1,564

Other Twitter accounts: @PomonaArtMuseum, @PomonaCDO

Main Facebook page: pomonacollege

Facebook fans: 4,136

YouTube channel: PomonaCollege

YouTube videos/subscribers: 71/ 55


5. Middlebury College




U.S. News college ranking: 5

Main Twitter account: @Middlebury

Twitter followers: 2,789

Other Twitter accounts: @middblog, @middcampus, @MiddAthletics, @middartmuseum

Main Facebook page: middleburycollege

Facebook fans: 7,859

YouTube channel: middcommunications

YouTube videos/subscribers: 78/ 782


6. (tied) Bowdoin College




U.S. News college ranking: 6 (tied)

Main Twitter account: @bowdoincollege

Twitter followers: 1,092

Other Twitter accounts: @bowdoinnews, @bowdoinorient, @GoUBears, @BowdoinMuseum, @BowdoinCstore

Main Facebook page: Bowdoin

Facebook fans: 7,558

YouTube channel: Bowdoin1794

YouTube videos/subscribers: 57/ 52


6. (tied) Carleton College




U.S. News college ranking: 6 (tied)

Main Twitter account: @CarletonCollege

Twitter followers: 1,581

Other Twitter accounts: @CarletonNews, @CarletonKnights, @TheWellnessCntr, @BamcoCarleton, @CC_theCave

Main Facebook page: CarletonCollege

Facebook fans: 5,846

YouTube channel: carletoncollege

YouTube videos/subscribers: 19/ 37


6. (tied) Wellesley College




U.S. News college ranking: 6 (tied)

Main Twitter account: @WellesleyNews

Twitter followers: 1,900

Other Twitter accounts: @Wellesleymag, @WellesleyBlue, @MyCWS

Main Facebook page: WellesleyCollege

Facebook fans: 7,528

YouTube channel: WellesleyCollegeTV

YouTube videos/subscribers: 25/ 56


9. Claremont McKenna College




U.S. News college ranking: 9

Main Twitter account: n/a

Other Twitter accounts: @cmcforum, @CMCnews

Main Facebook page: ClaremontMcKennaCollege

Facebook fans: 1,928

YouTube channel: claremontmckenna

YouTube videos/subscribers: 22/ 55


10. Haverford College




U.S. News college ranking: 10

Main Twitter account: @haverfordedu

Twitter followers: 641

Other Twitter accounts: @AskHaverford, @FordsSports, @haverfordhhc, @hcblacksquirrel

Main Facebook page: haverfordcollege

Facebook fans: 578

YouTube channel: haverfordcollege

YouTube videos/subscribers: 44/25

Image courtesy of iStockphoto, atreides64

More About: education, Social Media

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CBS Embraces Social Media For Fall TV Launch


The Fall TV season officially kicks off this week — and CBS.com is celebrating with two weeks of social media events for fans.

Starting Monday night, CBS.com will be running an online introduction to CBS’s fall schedule, called the Fall Premiere Show. After watching a set of 15-minute online previews, fans of CBS series — such as Hawaii Five-0, NCIS and CSI — can join live online chats with the shows producers. Each night this week, fans can login using Facebook or Twitter, ask the producers questions and discuss the show in real-time.

The chats, with the exception of CSI, are scheduled to coincide with the East Coast re-runs of each show’s season finale from last spring. Here’s the schedule and official Twitter hashtag for each show:

  • September 12 – Hawaii Five-0 at 10pm ET (#H50)
  • September 13 – NCIS at 8pm ET (#NCIS)
  • September 14 – CSI at 7pm ET (#CSI)
  • September 15 – The Mentalist at 10pm ET (#TheMentalist)
  • September 16 – CSI:NY at 9pm ET (#CSINY)

Tweet Week Returns


Live chats are just the start. From September 19 through September 26, CBS is bringing back its online Tweet Week promotion. Each night, CBS fans can follow along on Twitter or at CBS’s Tweet Week page to interact with actors and producers during the season premiere of some of CBS’s existing shows.

Fans can follow the hashtag #CBSTweetWeek, or follow the Twitter accounts of each show’s actors or producers.

These are the shows that will be live-tweeting their premiere’s during Tweet Week:

  • September 19 – Hawaii Five-0
  • September 20 – NCIS: Los Angeles
  • September 21 – Survivor and Criminal Minds
  • September 22 – The Big Bang Theory
  • September 23 – A Gifted Man
  • September 26 – The Good Wife

As Bravo’s Lisa Hsia noted at Mashable Connect, getting talent actively involved with a social media strategy is essential to building greater community engagement. And of course, CBS isn’t the only network that is embracing social media this year. Fox, ABC and NBC are also actively courting their audiences using social channels. We look forward to looking at the ratings to see what impact social media has (or doesn’t have) — and what shows hit it big and what shows fizzle out.

Does social media enhance the network TV experience? Let us know what you think in the comments.

More About: cbs, facebook, social tv, tweet week, twitter

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How Consumers Interact With Brands on Facebook [STUDY]


People interact with their favorite brands on Facebook far more than on any other social network, according to a recent study of online consumer behavior.

The study, conducted by Constant Contact and research firm Chadwick Martin Bailey, analyzed the behavior of 1,491 consumers ages 18 and older throughout the United States and revealed a number of details about how people interact with brands on the world’s largest social network.

When it comes to “Liking” brands on Facebook, the reasons are varied, but for the most part, respondents said they “Like” a brand on Facebook because they are a customer (58%) or because they want to receive discounts and promotions (57%).

SEE ALSO: 13 Best Practices for Restaurants on Facebook

Being a fan, for the most part, is a rather passive activity. A whopping 77% of consumers said they interact with brands on Facebook primarily through reading posts and updates from the brands.

A measly 17% of respondents said they interact with brands by sharing experiences and news stories with others about the brand, and only 13% of respondents said they post updates about brands that they Like.

The study also pointed to a number of encouraging stats for businesses, including:

  • 56% of consumers said they are more likely to recommend a brand to a friend after becoming a fan on Facebook
  • 51% of consumers said they are more likely to buy a product since becoming a fan on Facebook
  • 78% of consumers who “Like” brands on Facebook said they “Like” fewer than ten brands

Contrary to another study published in February that stated that 81% of consumers have either “unliked” or removed a company’s posts from their Facebook News Feed, this study reports that 76% of consumers said they have never “unliked” a brand on Facebook.

For brands looking to make the biggest impact on Facebook, it is essential to share compelling content, minimize marketing messages and refrain from overwhelming readers with too frequent updates.

View the complete study here:

More About: facebook, MARKETING

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Facebook Fail: Posting via Other Apps Can Cut Likes & Comments by 88% [STUDY]


Does posting to Facebook via third-party apps make any difference to how engaged your fans are? Does Facebook’s algorithm discriminate against content management apps?

The people at Applum, creators of Edgerank Checker, decided to find out. They analyzed more than a million Facebook updates on more than 50,000 Pages in order to test the theory that posting to Facebook via third-party apps simply doesn’t generate as much engagement as posting directly on Facebook.

The results were surprising. Applum found that posting via one of the top ten third-party APIs gave you an average of 88% fewer comments and likes, compared to posting directly to Facebook yourself.

Applum’s speculative reason: Facebook penalizes third-party apps in its complex algorithm. Indeed, Facebook updates from some third-party apps are condensed into a single News Feed story. This effectively eliminates opportunities for the kind of impressions and engagement you would get on separate posts.

Facebook users can decide to block all updates from any third-party app, which could also be a factor.

However, Applum notes, it may also be the type of content that is being posted through these apps — and its timing that is causing the problem. Many posts in third-party apps are scheduled or automated, which can lead to weaker engagement. Content from third-party apps is often not optimized for Facebook. For example, Twitter posts don’t usually include links with descriptions and thumbnails.

So is Facebook deliberately downgrading third-party apps? “We’re focused on ensuring that users see the highest quality stories in News Feed,” a Facebook spokesperson told us. “As part of this, related stories are typically aggregated so users can see a consolidated view of stories from one app. In some cases, we work closely with trusted partners, such as Preferred Developer Consultants, to test new ways of surfacing stories, and gather feedback to improve the Platform experience.”

UPDATE: An earlier version of the Edgerank Checker post, and of this article, broke out figures for two third-party content management apps: Hootsuite and Tweetdeck. After being contacted by at least one of those services, Edgerank Checker has removed all mention of either of them. We’ve reached out to the author of the post for further explanation.

More About: facebook, facebook apps, hootsuite, tweetdeck

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Facebook Begins Testing Friend Filters in News Feed [PICS]


Facebook has begun testing a slew of changes to News Feed, including friend list filters and smart lists that automatically categorizes your friends.

The changes seem to be aimed at making the content within News Feed more relevant. These changes, as far as we can ascertain from screenshots sent to us, show that Facebook is dividing News Feed into lists, much like Google+ has done with Circles. “Feed filters make it easy to see a selected set of friend’s updates in one place and share exclusive with them,” Facebook’s guide to the new feature states.

A Facebook spokesperson declined to comment on this story.

One of the most interesting aspects of the revamped News Feed is the addition of Smart Lists. Smart Lists automatically sort your friends into a work list, a list for classmates and a list for friends who live within 50 miles of your current city. This makes it easy to post updates just to your college friends or to talk about a local party with just your nearby friends.

The changes are likely to be construed as a response to the rise of Google+, whose Circles feature makes it easy to share content with smaller groups. Facebook has always had Friend Lists as a feature, but less than 5% of users utilize them in any meaningful way. These changes are designed to fix that.

Check out the screenshots below, and let us know what you think of revamped Facebook News Feed in the comments.


Facebook List Feed Filters




Facebook's List Feed Filters let you filter your news feed by specific groups of friends, much like Google+ Circles.


Friend List Explanation




Facebook explains Friend Lists.


Facebook Smart Lists




Facebook automatically organizes your work friends, school friends and nearby friends into lists.


Facebook Sharing




Facebook explains how users can share posts with just close friends or other friend lists.


News Feed Organization




Facebook explains how to organize your News Feed.

Hat tip to Nick Starr.

More About: facebook, Facebook news feed

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