Google Glass Year In Review

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It’s been a little over a year since Google started teasing something it called “Project Glass.” The futuristic, wearable computer that would change the way that you interact with the world was nothing more than a series of rumors for months before it was “formally introduced” in April 2012. Not known for hardware and not having a current bonafide physical device that was popular among consumers, many opined that this was Google’s way of begging for attention. It might have been, and it definitely worked.

In thirteen months, Glass has gone from Star Trek fantasy to reality. It’s been quite the whirlwind of activity.

The “wearable computing” age is upon us, and it’s been widely reported that Apple was working on a watch, therefore many assumed that Google was working on a similar device to keep up. This was clearly not the case and Google’s co-founder Sergey Brin took special interest in the Glass project and has been leading the charge going back to when prototype weighed around eight pounds in August 2011.

Let’s take a stroll down memory lane, as a lot has happened over the past year in Glassland.

It’s real(ish)

The video from Google itself got sent people’s imaginations into overdrive. It was called “One day…” and gave us a glimpse into the life of a daily user of what Google had up its sleeve. We now know that the “One day…” reference had more to do with what the product could become, not what it would be in its first iteration:

The user experience in this video is aspirational, at best, as the current iteration of Glass is more of a compliment and utility to your day, rather than the augmented reality “enhancer” as this video demonstrates. Still, the elements that make Glass handy are all there, taking calls, getting directions and taking pictures from a new point of view.

Immediately after the video, and public admonishment that the project was real, the press wondered out loud if Apple should compete and that other companies should stand up and take notice. We also now know that the rumored final name for the device, Google Eye, isn’t likely. Good thing, because it sounds way creepier than Glass. We’ll get to more “creepiness” later.

It was clear that Glass was getting a lot of attention, both positive and negative, from the start. Even Jon Stewart did a parody about them.

OK, now they’re really real(ish)

Before Google’s I/O developer conference in 2012, Sergey Brin started showing Glass off to folks like Gavin Newsom. This is the first time that we found out that Glass had a trackpad that would let you scroll through its UI, even though we didn’t know what that UI looked like yet.

Even Google CEO Larry Page got into the act, wearing his pair at the Google Zeitgeist event in London. Was Page making important company decisions without us knowing, using his futuristic eyewear? Probably not, but it was cool to think about.

Holy crap, they’re really really real(ish)

At Google I/O 2012, developers sat in the Moscone Center not knowing what to expect from the company that has been using its advertising business to fund all types of cool projects. After all, who would have thought that a search and advertising company could actually pull off something like Gmail? Or a web browser? And now a driving car? A pair of glasses? Crazy talk. Well, on June 27th, 2012, Google fed into that crazy talk with…a crazy stunt.

The man at the helm of Google X and Project Glass, Sergey Brin, pulled off a stunt so memorable, that many of us in attendance still don’t fully understand what we saw.

Brin jumped out of a zeppelin wearing Glass, and participated in a live video Hangout the entire time:

After that, a bunch of people hopped onto bikes and drove into the keynote auditorium. The audience looked at one another, as if to say, “Did this just really happen?”

It was indeed Google’s “Apple moment.”

After Brin took the stage, we were left to wonder if he would then go into full Oprah mode and tell us all to check under our seats for a pair of Glass that would be our very own. Nope. At I/O 2012, the “Glass Explorer Program” was announced, and the first 2,000 attendees that wanted to pledge to pay $1,500 for the opportunity to develop apps for the Glass platform, could.

There was no date given for when the device would be shipped, but nobody cared. These things were real(er). Think about it, developers signed up to pay $1,500 for a device that they had never even touched. I was one of them, and even I felt silly. There was something about the cadence that Google had been marching to up to I/O that year that felt right.

Bloggers got to try Glass on for a few seconds, but didn’t get to do anything with them. The hypefest was on. Our founder, Michael Arrington, had a fun, and grounded, thought after the announcement:

“I can imagine in a couple of years we’ll all be wearing these at events. Then a couple of years after that maybe we’ll look back and think we all looked like idiots.”

Perhaps.

They’re real(er)(ish)

After I/O, Google started communicating with its Glass “Explorers” about all of the device happens, introducing its skunkworks team along the way. Those who joined the program at the conference would get to participate in Hangouts, attend conferences and get exclusive news on Glass. In retrospect, Google set itself up for people to start making fun of those clamoring for the device, whom are affectionately/unaffectionately referred to as “Glassholes.” You see, whenever something is only available to a select group of people, those not inside of that group tend to lash out a bit. Sure, there are those who think that Glass will never amount to anything, but those on the fence had no choice but to attack. It’s kind of like high-school.

As the months went on, the press flirted with Glass, as more and more Googlers starting wearing them on campus. Stories about Microsoft’s “Glass” plans and a reminder of Apple’s wearable tech patents were peppered in, too.

In late 2012 and early 2013, Hackathons were announced, Brin rode the subway wearing Glass and its API, dubbed Mirror, was introduced at SXSW.

OK, Glass. You’re real.

In April, a group of heavyweights in Silicon Valley announced a partnership called “The Glass Collective.” Developers who wanted to build things for Glass, without ads or any means to make actual money, could visit either Google Ventures, Andreessen Horowitz or Kleiner Perkins, and if their project was interesting enough, they could get funding from all three.

It was at that event that Google Glass team member, Steve Lee, let it slip that developers would soon be receiving invitations to pick their pair of Glass up from Mountain View, Los Angeles or New York City. They could have them shipped, but that’s no fun. Glass was officially real.

In just a few days after that Collective event, the first pairs of Glass for developers were coming off of the production line, the Mirror API guidelines were posted, its companion app for Android was released and full specs were released for the first time.

This “moonshot” that Google had been cooking up in its super-secret X Labs were going to see the light of day, outside of Google’s campus’. People just then started to realize that certain folks would be meandering around town with cameras on their face, and focused solely on how the device would affect them…the ones not wearing the device. The ones not in the “club.” A quick search for the term “Google Glass privacy” shows the same story written by hundreds of reporters, most of them never having worn the device.

I was able to pick up my pair of Glass on April 17th, and it’s interesting to see what the device really is in its current state, as opposed to what we saw in the video released last year. We did a “day in the life” video, showing what I was seeing on the display:

While it’s not as “pretty” as Google’s first teaser video, the elements are all there. In its current state, Glass is a utility that allows you to do some of the things that your smartphone does now. The difference with Glass is that you can do these things hands-free, quicker than before and in a less socially disrupting way.

What’s next for Glass?

For a period of time, we’ll see the same types of stories about how creepy Glass is. At this year’s I/O, none of Google’s executives wore the device on stage or while walking around the Moscone Center. It was its way of turning the “lens” onto developers and saying “It’s time to make this yours.” Still, we heard about people wearing Glass in the bathroom, as if to remind us that not everyone is ready to feed into the hype of the device.

It’s hard to argue with the point that the Glass platform is the most interesting one for developers to iterate upon since Apple’s introduction of the App Store. For the first time in years, these developers are getting a chance to re-imagine their existing services, or build new ones, for a brand new device. Glass isn’t perfect, and will only be as good as the apps that are developed for it.

During this year’s I/O, Twitter, Facebook and a slew of others announced their own Glass apps. The Facebook app is great, while the Twitter app will need more work. As I’ve continued to wear the device while I’m not at the computer, I’m finding myself trying to get away from all of the crazy and unnecessary notifications that I get on my phone and desktop. The Twitter app, for example, sends me mobile updates that I’ve subscribed to, @ replies and direct messages. This simply won’t fly, and Glass users are going to need more granular controls for what pops up on their display. It’s early though, and these are good learning experiences.

No matter what you think about Glass, you have to admit that the past year has been a good one for Google and its fancy, futuristic device. From a secret pet-project to developer-only playground, it will be fascinating to see what happens next in Glassland. There’s no telling when the device will be available for everyday consumers, but I can guarantee that it won’t be until developers have had ample time to explore the possibilities. I do know one thing: If you’re really worried about being spied on by someone wearing Glass, don’t be. You’re not that interesting.


Android’s Design Principles And The Calculus Of The Human Pleasure Response

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Android UX and interaction design leads Helena Roeber and Rachel Garb gave a talk at Google I/O this year about the Android Design Principles (ADP) they helped create and introduced back in 2012 with the launch of Android 4.0 Ice Cream Sandwich. The ADP foll three simple principles, essentially “enchat, simplify and amaze,” but there’s much more to those principles that that relatively slippery and non-scientific language might lead you to believe.

In fact, Garb and Roeber have based the ADP on compelling recent research that suggests eliciting negative emotional responses have an outsized effect on user experience, and require lots more counterbalance in terms of positive experiences to achieve a net positive, or even net zero lasting impression.

The Math Of Joy

They cited a John Gottman study that found successful marriages maintain around a 5:1 ration of pleasant feelings to bad, whereas those with more like a 1:1 ration have a far greater chance of ending in divorce. Another study they cited offers insight into team productivity, which suggests that positive-to-negative interactions in a work group setting operating in at least a 3:1 ratio result in much more productive teams than those with more negative experiences. Finally, they suggested that humans need three positive experiences to compensate for every bad one.

A lot of that may sound obvious when simplified; it doesn’t take a genius to figure out that designers and app builders should strive to please their audiences. But the execution of enacting that pleasure is where things get interesting, and where Roeber and Garb’s insight really shone through. It’s one thing to say “okay, we won’t anger a user here, and we’ll make them happy instead,” and quite another to actually do it.

Putting Theory Into Action

Hearing them describe it, the ADP almost came about under a sort of moral obligation. Roeber described how the teams in charge of Android UX and interaction found that tech now has “a profound impact” on all of our lives, and as such, when things go wrong, we have a tendency to blame ourselves, and that can have a subtle but ultimately strong impact on people’s wellbeing.

“All those non-ideal implementations eroded people’s confidence in their own abilities and caused frustration,” she said, describing how even small things that you might not think that much about ultimately leave you with a tick in the negative column if left unresolved. So if you can’t figure out what you’ve done wrong in setting up Gmail on your phone, for instance, that’s something you’ll carry, and something that requires that much more to negate in terms of the overall karmic balancing act.

The example offered by the presenters of how exactly this works in action in Android right now is the visual signal given for when you’ve hit the last of your home screens. Android users will know that you’re greated with a blue glow animation and a visual representation of a page turning up to suggested nothing underneath. It’s clear in what it indicates, but it’s less accusatory or finger-pointing than a text alert, Roeber explained, which can still make users feel admonished and leave them internalizing some blame.

Another example meant to explain how interface elements can not only minimize or eliminate bad feelings, but actually generate good ones was the Google Now art which occupies the search box when you call up Android’s digital personal assistant. It changes based on both location and time of day, and Roeber and Garb explained that in testing, the produced a reaction of wonder and enjoyment not just the first time it was encountered by users in testing, but every time after that as well, thanks to its dynamic nature. Experiences like this rack up positive emotions on the part of the user.

The Interface As The Ultimate Customer Service Rep

Essentially, what Roeber and Garb described in their chat is a means of combining the best possible way of tiptoeing around a potentially negative interaction with positive ones that excite and delight. It’s a simple calculus designed to result in an overwhelmingly net positive experience, the ultimate aim of which isn’t just to minimize the negative impact of the tech we now use constantly, but also to add points in the wins column that can be used to offset negative interactions that happen anywhere in our lives. The ADP isn’t conceived as a way to make using apps not suck, in other words; it’s actually designed to turn Android into a means of spreading happiness.

That’s an ambitious goal, but it’s impossible to deny that the experience of using Android on a daily basis has improved dramatically since the introduction of the ADP. And all of these improvements serve to illustrate how mobile software is perhaps at its best when it’s acting as the idealized customer service representative: friendly and informal, but not overly familiar; attentive to and anticipatory of your needs; gentle and kind when you’re barking up the wrong tree. A truly great customer service experience leaves you feeling lifted, capable, intelligent and happy. It’s more than fair to expect the same out of our device interactions.


5 Things We’d Change About Facebook Mobile

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At the beginning of this year, Facebook overtook Google Maps as the most-used mobile app in the U.S. The social network giant also recently introduced a controversial new mobile interface, Facebook Home. Earlier this week, Home hit 1 million downloads. Love it or hate it (or both), Facebook is a cornerstone of the mobile experience

But being in the spotlight means taking your share of criticism. And if the Facebook app represents our smartphone-centric lives ... well, it has a few issues. None of them are deal breakers, but Mashable loves to tinker. Read on to see our list of things we would change about the Facebook app. Read more...

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Google Now Introduces Mark Up Tools For Select Partners To Flag Flights, Hotel Stays And Reservations In Emails

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Google made a relatively quiet announcement today regarding how it’s pushing the developer ecosystem forward around Google Now, its intelligent personal assistant for Android devices. The company has begun extending mark up tools for emails from select partners, which help highlight flight schedules, hotel bookings and various types of reservations, to make sure that Gmail can spot that information and use it to auto-generate helpful reminders in Google Now.

The extension of the platform tools available to Now partners was announced by Google’s Baris Gultekin, who was one of the creators of Google Now, which sprung out of a project he came up with in his so-called “20 percent time.” He spoke with Google’s Louis Gray on the Developer Live video stream which ran throughout the I/O conference this year.

Gultekin was talking about ways in which Google is working to improve the quality and relevancy of the recommendations and data it surfaces. The project sounds like it’s fairly limited for now, but asking for help from the input sources of data seems like a smart way to supplement Google’s own data detection algorithms that are working to flag interesting data for Now’s use on their own data center side. Doing all the heavy lifting themselves might be more impressive, but if reaching out to partners can help improve user experience, then there’s no reason not to extend that hand.

No word yet on whether Google will eventually make those mark up tools available for different types of data or open them up for public use, but it’s easy to imagine a scenario where that happens, allowing developers and startups to provide the option of delivering all kinds of relevant information to users from their apps and services on Android. Then again, that has the potential to become overwhelming for users, so we might see a more metered, gradual approach.


Gmail And The Stock Android Email App Combined Have Over 100M Mobile Users

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Google’s Vikram Aggarwal, a software engineer working on the Android platform, revealed today that Gmail and Email, the native Android client that still ships on Android devices as well, now has a combined user base of more than 100 million across the Android install base. It’s an interesting stat, because although Gmail and Email only represent two of a multitude of email clients available on Android, it’s likely that those two represent the email clients of choice for a wide swath of Android users.

This means that a 100-million-strong active user base for those two combined is probably a pretty good reflection of the total active user base of Android itself, give or take a few million users. That’s a good figure to get, since we usually see more about total activations, which is a far less accurate measure of how many people are currently using devices. Activations occur whenever there is a full device reset, for instance, and people often upgrade to new phones, meaning their previous activation is no longer an active one.

Google has passed 900 million Android activations, the company revealed at the I/O keynote earlier this week. Put in context of a 100-million-strong active user base for the core email apps operating on the platform, however, we get a picture of Android users which is much more down to earth. Estimates of active Apple devices have to take into account the 500 million sold to date, with over 300 million now on iOS 6. Updated to that version or being sold with it installed indicates there’s a good chance a lot of those are still in active use.

Divining the total number of active users on either platform is one part magic and one part science, and the 100 million is likely shy of the actual total of active Android devices out there, but it’s still another piece of the puzzle.


This Week On The TechCrunch Gadgets Podcast: All Google I/O, All The Time

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Google’s major developer conference, Google I/O, went down this week. Was it a bit of a letdown? Probably. Did cool stuff still come out of the event? Eh? Maybe? We discuss these topics and more this week on the TC Gadgets podcast. In fact, we even had Frederic Lardinois join as a guest, along with John Biggs, Matt Burns, Jordan Crook (that’s me!), Romain Dillet, and Darrell Etherington as Bob McKenzie.

Enjoy!

We invite you to enjoy our weekly podcasts every Friday at 3pm Eastern and noon Pacific.

Click here to download an MP3 of this show.
You can subscribe to the show via RSS.
Subscribe in iTunes

Intro Music by Rick Barr.


Google Glass Gets Facebook, Twitter, Tumblr Apps

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Google Glass is about to get even more apps, from Facebook and Twitter to Tumblr and CNN.

During a “Developing for Glass” session during its Google I/O conference on Thursday, Google announced several big-name apps for the high-tech glasses, representing a vote of confidence for the technology from a number of the industry's largest players.

“We are all collectively figuring out what the best experience is with Glass,” Google's Senior Developer Advocate Timothy Jordan said during the event

Jordan talked a bit about best practices for creating apps for Glass, before showing off some new ones launching today that the company has been working with to enhance the experience Read more...

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Google’s New Hangouts Chat And Messaging App To Incorporate SMS “Soon”

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Google revealed Hangouts, its unified text, video and multimedia messaging platform yesterday during its epic three-hour I/O keynote, but while the platform pulls in Google Talk, Google+ and other sources, it was apparently missing SMS integration. Incorporating texts from your carrier is on the way, however, according to Hangouts and Chat community manager Dori Storbeck, who said as much in a reply to a question  (via 9to5Google)about SMS integration on Google+.

The integration will go a long way to truly unifying communications via the service, which is available on Gmail, Android, iOS and Chrome right now. SMS feeding into the Hangouts stream also means that it borrows a trick from what Facebook has added to Facebook Messenger with Chat Heads on select hardware devices, and it also provides Google with a fairly strong feature advantage over competitors including dedicated mobile messaging providers like WhatsApp and Kik, which don’t pull in content from SMS sources.

When SMS does arrive, expect it to make its way to Android only, as there’s not much developers can do to build in SMS on iOS, as those permissions are not open. Hangouts also dropped XMPP in Hangouts, which doesn’t bode well for Google IM on other platforms and in other apps, but it looks like the company is pretty open to building other protocols into its own service.


Google Announces Rebuilt AdMob Developer Tools With Smarter App Promotion, Local Currency Support

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Mobile app developers using Google’s AdMob ad network will start seeing a new version that has been rebuilt “in a ground-up sort of way,” according to Jonathan Alferness, director of product management for mobile ads.

The update, which starts rolling out today, also brings AdMob more in line with Google’s other ad platforms. That’s something the company has been working on since it acquired AdMob in 2010, for example by integrating AdMob with AdWords, but Alferness said today is the “culmination” of all that work, and that the new AdMob can be more easily extended with new features, setting the stage for future improvements.

More concretely, Google says there are a number of new features in the current update, including a version of the AdWords Conversion Optimizer, which allows developers to identify the cost-per-acquisition that they’re aiming for. It then automatically runs the ad types that are best-suited to drive the most app installations on that budget. There are also new filters allowing developers to block specific topics or specific ads for showing up in their apps. There’s a new setup for AdMob Mediation for showing ads from multiple networks. And AdMob now supports payment in local currencies.

There’s a new interface, too — Google didn’t show it to me, but Alferness said it fits much better with Google’s other ad platforms. At the same time it will have “a lot of the same tools, a lot of the same functionality,” so developers used to the old system won’t feel like “a fish out of water.”

“We’re continuing to see changes in the actual app monetization industry,” Alferness added. “The platform enables us to grow and pivot and change. You can look at the platform and start to imagine missing pieces — one of the areas where we know that we have more work to do is tracking and analytics.”

However, as AdMob changes, Alferness says the central vision remains the same: “We’d love to be a one-stop place for app developers to come to deal with various Google technologies.” And if mobile apps move to new business models, he wants AdMob to move with them.

You can read more about the update here.


5 Security Tips for Facebook Mobile

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You are your Facebook account. Public or private, its contents define you in a professional, commercial and social nature. Your photos are keepsakes, and personal messages can be confidential exchanges. Either way, it's an identity you want to protect.

But you probably aren't doing everything you can to secure your account. You can carry Facebook everywhere on your phone, but is it safe? Facebook Mobile leaves you more susceptible to attempted hijackings and identity theft

Here are five ways to make sure there's more than a phone case between you and a potential intruder Read more...

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