“Cowboys & Aliens” Saddles Up With Social Media


The Summer Blockbuster Series analyzes the social media campaigns behind major summer movie releases and runs each Friday.

One of the big releases hitting theaters Friday is Cowboys & Aliens. Based on the 2006 graphic novel, the film was adapted for the screen by Universal Pictures and DreamWorks Studios.

Starring Daniel Craig and Harrison Ford, it’s a science fiction Western film about a loner who wakes up in a strange city with no memory from his past, only to find that he is a wanted criminal. After the area is invaded by aliens, friends and foes have to work together to save the city — and the earth — from extraterrestrial enemies.

Iron Man and Iron Man 2 director Jon Favreau directed the film and played a large role in helping to develop the social media and digital campaign for this unique title.

Let’s take a look at some of the digital and social parts of the campaign.


Facebook


The official Facebook Page for Cowboys & Aliens has more than 200,000 Likes thus far. Universal Pictures has employed a tactic we’ve seen with Captain America and Harry Potter (and most other major films) in creating a widget that functions as a cross-channel hub, linking to the film’s other social and digital channels in a single box.

In this way, the Facebook Page acts as a mini version of the official homepage for the film.


Online Games


In addition to a Facebook Page, Universal and DreamWorks have also launched two online games for the film:

Cowboys & Aliens Arcade is a Facebook game that includes scenes from the film along with puzzle and trivia challenges. Players can also enter to win official prizes.

Cowboys & Aliens Absolution Training Grounds is a more complex (both in terms of visuals and intensity) shoot-em-up-style game that can be enhanced with Facebook Connect, but doesn’t require it.


Twitter


Although the studios have set up an official @cowboysaliens Twitter account, it isn’t the primary driver of Twitter activity for the film. Instead, the marketing teams have leveraged the personal account of the film’s director, Jon Favreau, who already has a Twitter following of more than a million.

In the buildup to the film’s release, Favreau has tweeted links to articles, interviews, behind-the-scenes insights and more. The official Cowboys & Aliens account frequently retweets Favreau’s updates and, in turn, Favreau re-shares the best bits from the official account.

Even in official press statements, Universal points fans to Jon Favreau’s account in addition to its own — a smart move. After all, if you have a director with an engaged and active fanbase, why not use that person as the primary driver for your film?


Hipstamatic Lens Kit


One of our favorite iPhone apps, Hipstamatic, launched its own FreePak tie-in for Cowboys & Aliens.

Until August 8, Hipstamatic users can download the Cowboys & Aliens HipstaPak, which includes two new lenses and a camera case, for free. In typical Hipstamatic style, extreme detail went into the design of the lenses.

On its Facebook Page, Hipstamatic says that both the film’s cinematographer Matthew Libatique and director Jon Favreau contributed to its development.


“Cowboys & Aliens” Coca-Cola Round Up for iPhone, iPad and Android


We have to give the marketing team at Cowboys & Aliens credit because the Cowboys & Aliens Coca-Cola Round Up app for iOS and Android is one of the more intricate tie-in apps we’ve seen.

This is an augmented reality game in which Coca-Cola triggers are captured on specially marked cups and popcorn bags at AMC and Regal theaters in the U.S. Users can also download a print trigger to play the game. After that, it’s a bottle collection game.

This is an interesting use of augmented reality and QR-like functionality that encourage play while simultaneously cross-promoting two different properties: the film and Coca-Cola.


The Results


Cowboys & Aliens has been a trending topic on Twitter in the days leading up to the film, suggesting that the film already has strong awareness among targeted audiences.

We’ll have to wait for the weekend box office figures to see how the film performed against the competition.

What do you think of the mobile-centric approach Universal took when promoting Cowboys & Aliens? Let us know in the comments section below.

More About: Cowboys & Aliens, Film, jon favreau, Movies, Summer Blockbuster Series

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The Future of Social Customer Relationship Management


Killian Schaffer is VP/Strategy Director, CRM for Cramer-Krasselt/Chicago. You can follow him on Twitter @kschaffs.

Currently there’s a lot of buzz around social customer relationship management (CRM). Social media platforms and technologies like Facebook, Twitter and Foursquare are transforming how companies market their products and engage audiences. But when you’re also concerned about delivering results to your clients, you’ll do well to study the evolution from traditional CRM to sCRM.

Like different forms of intelligence – abstract, practical, emotional – customer data reveals different value traits that help to assess each individual. Then we can develop programs to extract revenue from that data.

While “transactional” value has been a mainstay for decades, the web and its social media platforms have introduced new “relationship” and “influence” measures. The more comprehensive data complements CRM’s traditional indicators:

  • Transactional: Determines a consumer’s monetary value based on purchase recency, frequency and dollar amount. Database marketers have relied on these attributes for decades.
  • Relationship: Predicated on information sharing activity, the type and depth of information shared by consumers is directly related to their value to the brand.
  • Influence: Evaluates the consumer’s social potential as an “earned media partner” based on their publishing frequency and social graph responsiveness.

The seamless integration of what we call the “Value TRInity” — transaction, relationship and influence — will be the future of CRM.

Some marketers are already combining aspects of the Value Trinity. Quirky outdoor outfitter Moosejaw not only encourages its customers and fans to interact with the company via Facebook and Twitter, but they’ve also created communications programs and established a rewards program that ties an individual’s transactional activity to his social web activity.

Some travel and hospitality players are ahead of the curve as well. Several hotels have been inviting guests or offering upgrades on rooms based on their high Klout scores, and therefore their increased ability to influence others. Similarly, PR agencies have been forging relationships with key influencers via blogger outreach programs.

These programs can no longer be practiced in silos — firms need to integrate social media, PR, customer service and loyalty programs in order to benefit from the Value TRInity.

Earlier this year, American Airlines launched a Facebook page and quickly grew its audience from 2,600 likes to over 200,000 in fewer than three days. Moreover, the AA Mystery Miles promotion secured visitors’ AAdvantage numbers, enabling it to evaluate participants’ transaction, relationship and influence measures.

As the practice of CRM evolves alongside the social web, it’s critical that we not only think in terms of measurable data, but also about the integration of social behavior to provide a true and accurate reflection of valuable customers. Success will be defined not by chasing influencers, high-volume buyers or friends-of-friends, but by leveraging the Value TRInity to forge enduring, mutually beneficial relationships with your brand’s true friends.

Image courtesy of iStockphoto, turkkol

More About: crm, custmer relations, customer lifetime value, data, facebook, klout, Revenue, social media, twitter

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Jackass Movies Come to Facebook


The complete Jackass series of films is now available to rent directly on Facebook.

Paramount Pictures has made Jackass The Movie, Jackass 2, Jackass 3, along with the digital-only features Jackass 2.5 and Jackass 3.5 available on Facebook. The films can be rented with Facebook Credits.

It’s another sign that Facebook is gaining ground as a movie rental platform. Warner Bros. started making its films available on the social network earlier this spring and has continued at a steady clip.

Along with the rentals, Paramount Pictures also released a new Jackass ClipApp that allows fans to assemble their own Jackass experiences, using over 100 pre-selected scenes from all five movies. The resulting clips can then be shared with friends over Facebook.

As a film franchise, Jackass already has strong digital roots. Jackass 2.5 was the first digital release from a major studio. It generated more than 20 million views in its first week.

More About: facebook movie rentals, facebook rentals, Jackass, jackass the movies, michael jackson

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Facebook Runs Ads Teaching Users How To Turn Off Facial Recognition


Facebook ruffled feathers last month after it turned on its facial recognition feature by default. Now, the social network is seeking to remedy this by running ads showing users how to turn the feature off — though it is still turned on by default.

The feature in question is called Tag Suggestions. Here’s how it works: Whenever you’re offered the chance to tag groups of your friends in an album, Facebook will use facial recognition technology, and faces on previously tagged photos, to suggest the name you should tag a friend with. The feature is turned on by default, and you must change your privacy settings to opt out of it.

Facebook instituted the ads after Connecticut Attorney General George Jepsen contacted the company to voice his concerns over user privacy. “Facebook has made significant changes that will provide better service and greater privacy protection to its users, not only in Connecticut, but across the country,” Jepsen said in a statement.

The first round of ads ran on Facebook at the beginning of July. The second began Tuesday. Facebook claims that every U.S. user will see the ad at least twice.

“For any users who opt out, any facial recognition data collected will be deleted,” Jepsen added.

What do you think of Facebook’s fix? Is it sufficient?

Ad image courtesy of Los Angeles Times

More About: advertising, business, face recognition, facebook, facial recognition, social media, tag suggestions

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First Look: Deadline Hollywood Game on Facebook [INVITES]


Some of Hollywood’s top players are about to launch a Facebook game that puts you in the movie business.

The Deadline Hollywood Game allows players to climb the Tinseltown ladder as an actor, screenwriter, producer, agent or director. The goal, as in real life: get your projects made, and become an industry mogul. The twist with Deadline Hollywood, however, is that real news events that take place in the industry can have an impact on gameplay.

The game comes courtesy of Paramount Digital Entertainment, Liquid Entertainment and Deadline.com, one of the leading sites for breaking news about the inner workings of the entertainment industry. The site, founded by Nikki Finke in 2006, is known for being brash, funny and brutally honest.

The game is full of that brashness and humor. The dashboard for the game is the view from the driver’s seat — because, as Finke told us, “That’s how many people start out in Hollywood, living out of their car.”

Finke explained to us that it was important that the game reflect the way Hollywood actually is: the good and the bad. Still, she felt it was important that the game remain “above board.” That means no stealing scripts, no acts of subterfuge — and no sleeping your way to the top.

Still, the game is far more witty than most of the Facebook games currently on the market. Finke took a look at some of the existing tiles on the social network and wanted to create something that focused more on strategy, was more cutting edge and had more humor. “Is FarmVille even funny?” Finke says (The merchandise certainly is).

As well as using typical social game elements, such as an in-app currency, the game also aims to enable players who might not be well-versed in the workings of Hollywood. It offers definitions for popular terms such as “greenlighting”, and information about how the industry works. As Finke said, “This is a Facebook game for smart people.”


Using News as a Game Element


The most innovative aspect of the game is the way it uses actual headlines and news from Deadline.com. For instance, if superhero films like Captain America, do well at the box office, players who are making superhero projects will get a boost in their box office receipts.

For now, however, the real-time news element will only work to give players extra incentives. Not having a superhero film in production, for instance, won’t act as a penalty. “I don’t want people to lose money,” says Finke.

In the future, the news elements might take a greater role within the game, especially after industry events such as award shows or major film festivals.

For Paramount Digital Entertainment, the publisher behind the game, the news aspect might also provide future sponsorship or promotional opportunities. “This is just the first step,” said Tom Lesinski, president of Paramount Digital Entertainment. “We look forward to expanding the concept as time progresses.”


Get Your VIP Game Pass from Mashable


Deadline Hollywood Game is currently invite only in its beta phase. Paramount Digital Entertainment and Deadline have provided Mashable with 100 VIP invites for movie fans that want to get in on the action.

To score an invite

  • In the comments below, tell us your favorite Movie or your favorite Facebook game and why.
  • Be sure your email is included in your Mashable Follow account by visiting the settings tab on your profile and adding your email address to the email field if it’s blank. Please do not post your email in the comment thread below.
  • The first 100 commenters will get an invite to the game.

More About: deadline, deadline hollywood game, facebook, facebook games, Film, Movies, social games

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Facebook iPad App Preview Leaks Out [PICS]

Update: It looks like Facebook has blocked access to the app at this time. Still, you can check out our screenshots to see how the app looks.


Facebook users were able to get a sneak peek of the social networking site’s long-rumored iPad app on Monday by using a jailbroken device and tweaking a file embedded in Facebook for iPhone.

The hack appears to have been first uncovered by Marvin Bernal on Twitter, and TechCrunch has since confirmed “with a source who had previously seen the Facebook iPad app” that this is indeed the iPad app that the company planned to launch with.

Facebook for iPad

Mashable used a jailbroken iPad 1 and made the necessary changes so we could try out the app ourselves.

As you can see from our gallery, it’s quite good. It takes many of the features we have come to see in third-party Facebook apps, but uses its full access to the Facebook API to make the user experience better and more fluid. Facebook Chat is supported, though video chat isn’t (yet) and browsing through the application is much like using Facebook’s web interface, but with a more refined, iPad twist.

Take a look at our screenshots and a description of some of the other features below:


App Icon




The Facebook icon looks the same. Note the Cydia and iFile icons. Right now, in order to access Facebook for iPad, you need to be running a jailbroken iPad 1 or iPad 2.


Loading Screen





Facebook Login





News Feed




The default screen is the Facebook News Feed.


News Feed Options




You can select various filters for the app, just like in Facebook on the desktop.


Side Panel




Sliding the main window to the right reveals an enhanced Facebook sidebar. This interaction, which is similar to Twitter for iPad, provides access to Groups, Events, Places and Messages.


Side Panel




In landscape mode, the panel appears alongside the elongated news feed if swiped to the right.


Status Update




Sharing a status update works as expected. Tapping on the lock icon shows you visibility options.


Visibility Options





Photos




Photo albums are displayed in a grid-like manner, using the same styling Apple uses in its Photos app.


Add Photos




You can create a new album or add photos from your device to an existing album.


Notifications




Notifications are accessible throughout the app.


Facebook Chat




Facebook Chat works on the iPad. Users can communicate iChat style through the panel on the right.


Facebook Chat




Facebook Chat works quite well, but note the lack of hyperlink support.


Like or Comment




A modal window gives an option to "Like" or comment on a post or status update.


Places Check In




Who says the iPad isn't mobile! Facebook Places is supported in the app.


Places Map view





Places Friends View





Facebook Groups




Groups can be accessed from the side panel.


User Wall





User Info





User Wall Interactions




In landscape mode, comments and likes on a status update or wall post appear in the right hand panel.


Viewing Comments on a Photo





Replying to Comments





Logging Out




To log out, tap the arrow underneath your name in the left side panel.


Account Screen




Facebook for iPad supports multiple accounts, which is great for users who share an iPad with other family members.


Remove an Account




To remove an account, tap and hold the profile photo and then tap on the "X."


Remove Account Options




When an account is removed, all the information about it is wiped off of the device as well.

More About: facebook, facebook for ipad, ipad, ipad apps, trending

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40 New Digital Media Resources You May Have Missed


Coming at you with the weekly roundup of features you may have missed on Mashable. Can you handle our collection of Google+ tips, mobile how-to’s, and general geekery? We thought so.

We especially hope you love the editors’ picks this week because we have a hunch they’re exactly what you need. Read on for the latest in tech resources, gathered together for your convenience in this handy one-stop guide.


Editors’ Picks



Social Media


For more social media news and resources, you can follow Mashable’s social media channel on Twitter and become a fan on Facebook.


Tech & Mobile


For more business news and resources, you can follow Mashable’s business channel on Twitter and become a fan on Facebook.


Business & Marketing


For more business news and resources, you can follow Mashable’s business channel on Twitter and become a fan on Facebook.


 

Image courtesy of Flickr, webtreats.

More About: business, List, Lists, MARKETING, Mobile 2.0, social media, tech, technology

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“Dark Knight Rises” Trailer Hits the Web [VIDEO]


Warner Bros. has posted the first teaser trailer for the third installment of The Dark Knight Rises, the third film in the rebooted Batman film franchise, on Facebook.

The trailer, which first graced screens this weekend before showings of Harry Potter and the Deathly Hallows Part 2, is mostly a 90-second compilation of scenes from the previous two films — but it does contain a few scenes from the new one. A scene showing Batman (Christian Bale) preparing to fight Bane (Tom Hardy), one of the caped crusader’s greatest adversaries, should get fans excited.

Warner Bros. decided not to host the video on its servers, but instead posted it to its Facebook Page. Presumably the studio is trying to amass more Facebook fans to help promote the film.

The movie hits theaters in summer 2012 and also features Anne Hathaway as Catwoman. Morgan Freeman reprises his role as Lucius Fox, and Michael Caine returns as Alfred, Bruce Wayne’s trusted butler and adviser.

Check out the trailer and let us know in the comments what you think .


More About: batman, facebook, Film, movie, the dark knight, The Dark Knight Rises, trailer, trending, warner bros

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46 New Digital Media Resources You May Have Missed


Get ready for Mashable‘s weekly roundup! This week, we’ve performed original Google+ analysis, prepared you for the Mac OS X Lion release, and pointed you toward the best fictional Twitter accounts. We’ve celebrated startups and mourned space shuttle finales.

So review the list of important resources you may have missed over the past week. Tune in for more great stories and tools coming at you sooner than you can say “Spotify.”


Editors’ Picks



Social Media


For more social media news and resources, you can follow Mashable’s social media channel on Twitter and become a fan on Facebook.


Tech & Mobile


For more tech news and resources, follow Mashable’s tech channel on Twitter and become a fan on Facebook.


Business & Marketing


For more business news and resources, you can follow Mashable’s business channel on Twitter and become a fan on Facebook.


 

Image courtesy of Flickr, webtreats.

More About: business, List, Lists, MARKETING, Mobile 2.0, social media, tech, technology

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40 New Digital Media Resources You May Have Missed


Whew! This week was awash with news. So, we transformed that news into advice, tips and how-to’s that you can reference for years to come.

Take Facebook’s video chat launch — we’ll guide you in setting it up. Or the space shuttle launch — we provide the Twitter accounts for dozens of astronauts and space experts. And Google+ has been on the minds of millions — we present its pros and cons. Mashable not only releases breaking news, we help you learn how to apply it to your business, your interests and your personal life.

If spare time for reading didn’t exactly factor into your busy week, here’s a roundup of resources that appeared on Mashable.


Editors’ Picks



Social Media


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