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The marketing industry has always been obsessed with the quality vs. quantity debate.
Should you create more content of a lower quality or less content of a higher quality?
In an ideal world, the answer would always be less content of a higher quality. You’d spend lots of time researching and writing every post, then when you published it, the whole internet would notice. Thanks to this unrivaled quality, every post would generate massive amounts of traffic and leads.
But that’s not how blogging works in real life. To grow a blog, you need to consistently publish content that your readers enjoy reading. Yet exactly how often to publish and what those posts should look like can vary tremendously by blog.
Last year, we ran several tests on HubSpot's Marketing Blog and determined that our sweet spot hovered around four posts a day (the articles themselves varied in terms of comprehensiveness).
But lots had changed on the Marketing Blog since that test was run. We hired two new people to the team and started accepting more submissions from our partners. We experimented with new editorial formats. We completely redesigned the entire blog. Our dev team rolled out new tools like the Attribution Report that helped us better measure what our team is doing. We implemented a new strategy to update, optimize, and republish old posts to increase organic traffic and lead gen.
And then, late one night in January, my colleagues Kieran and Joe had a Twitter conversation with Rand Fishkin about the HubSpot Blog's editorial strategy. It got me thinking: With all these new tools and resources at our disposal, was the Marketing Blog's current high volume strategy still best for our readers, thus best for us? Keeping our headcount and resources constant, what kind of posts should we be publishing -- and at what frequency -- to grow faster?
Funny enough, we weren't the only ones interested in finding out this answer. After Joe and Kieran chatted with Rand on Twitter, we reached out to Trevor Klein at Moz to see if he wanted to run a similar experiment with their audience. He did -- and you can head over to their blog to read their findings.
Six months after starting this experiment on the Marketing Blog, we've uncovered some compelling insights that will transform how our section operates. Here's what we did to figure out our optimal editorial strategy -- and what we're going to do about it.
Some Background: Our Former Publishing Strategy
Before we dive into the experiment details, let's begin with a little background on our previous editorial strategy.
The Marketing Blog is measured on views, net new leads, and subscribers -- so those are the numbers we wanted to test. Here’s how each of those are defined:
- Views: A view is counted every time a blog post with the HubSpot software tracking token is loaded.
- Net New Leads: When someone who’s never filled out a lead gen form on a landing page (example) actually fills out that form, they become a lead.
- Subscribers: These are people who opt in to receive instant, daily, or weekly notifications from the Marketing Blog.
To reach goals for these metrics, the Marketing Blog has typically published 3-5 blog posts each week day and 1 blog post each weekend day, totaling about 20-25 posts in a given week.
But publishing new posts isn't the only driver of our blog’s success: 92% of our leads and 75% of our traffic in a given month are from posts published prior to that month. So for the purposes of this experiment, we are only looking at the effects of new posts.
Below are the different types of blog posts we publish:
- Tactical: These post make up the bulk of our blog. They teach people how to do something or inform them about a marketing-specific subject. The coverage usually is at a higher level and may not feature data or original quotes. (Example: What Is Multi-Channel Marketing? [FAQs])
- Deep Tactical: These posts are like Tactical posts, but more in-depth. Often, their word count often exceeds 1,500 words -- but that’s not its only defining characteristic. These in-depth posts cover topics using relevant, recent examples, original quotes, and current data (which can be original). (Example: Typography 101: Everything a Beginner Should Know)
- Infographic/SlideShare: These posts let the curated infographic or SlideShare stand on its own. Usually, they feature a few paragraphs of introduction, the embedded media itself, and not much else. (Note: This is abbreviated as IG/SS throughout the rest of this post.) (Example: The Essential Elements of an Excellent Blog Post [Infographic])
- Editorial: These posts cover a trend or issue that pertains to marketers, using original interviews, hard data, and examples. The difference between this and a tactical post is there will often be no concrete takeaway to implement and the issues discussed in these posts may not be directly about marketing. (Example: The Engagement Ring Story: How De Beers Created a Multi-Billion Dollar Industry From the Ground Up)
- Promo: These posts are very short and directly promotional of a gated offer (like an ebook, template, webinar, or download) or tool (like the Blog Topic Generator). (Example: How to Get 100,000 People to Read Your Blog [Free Ebook])
- Syndications: These posts always have an italicized line of text that says "This post originally appeared on ..." (usually from an internal blog like Agency or Sales, but could also be an external site). (Example: B2B Businesses Are Adopting a B2C Sales Approach)
- TOFU: These posts are created with broad, top-of-the-funnel traffic in mind (hence, the name). They’re usually related to larger internet trends or business-related topics, and are lighter in nature. There are also very few tactical lessons that can be taken away from them. We tend to publish these posts in an ad hoc basis, often with traffic goals in mind. (Example: 15 of Google's Coolest Doodles)
- Misc. Team Initiatives: We’re blogging to support a business, so these posts support the larger HubSpot goals, which may not relate to visits, lead gen, or subscriber gen. These also include posts that don’t fit into any of the above categories.
Here’s how often we typically publish the previous post formats on the blog. (Note: TOFU is not included as it is not a typical format we rely on.)
Now, on to the good stuff: how we ran our experiment, and what it uncovered.
Part 1: What’s Our Optimal Editorial Strategy?
In this part of the experiment, we teamed up Moz to find out what each of our optimal editorial strategies was.
Should we be writing more posts that require more intensive research and writing at a lower frequency, or should we be publishing less intensive posts at a higher volume? And what kind of short-term effects would these strategies have on traffic, leads, and subscribers?
We ran this test for six weeks, and shortly after, Moz ran a similar test on their blog. Here’s what we did.
Each of the following editorial strategies was run in two-week phases.
Benchmark: (23 posts per work week) This was our typical frequency and editorial distribution, just to give us a reference point for the following two phases.
Low Volume, High Comprehensiveness (LVHC): (11.5 posts each workweek) This is 50% fewer posts than the Benchmark phase with a higher skew toward more comprehensive posts (ex: Deep Tactical and Editorial) and away from lighter posts (ex: Tactical and Infographic/SlideShare).
High Volume, Low Comprehensiveness (HVLC): (34.5 post in a given workweek) This is 50% more than our Benchmark phase with a higher skew toward the less comprehensive posts (ex: Infographic/SlideShare, Promo, and Tactical).
And when analyzing the success of phase, we looked at:
- Only traffic and leads from new posts. By eliminating all old posts that generate significant long-term traffic, we were better able to identify the effect post format and frequency had on traffic and leads.
- Only weekday results. As a B2B business, our traffic is most consistent during the week, so it’s the best sample to use for this experiment. So traffic and lead generation results were only measured from the time they were published until the last workday of the week (Friday).
- No traffic or leads from paid sources. This way, we’re comparing consistent results across all three phases of the experiment.
1) The Benchmark and HVLC phases received almost the same amount of traffic.
During the LVHC phase, we received nearly 32% less traffic than the Benchmark phase, but during the HVLC phase, traffic only increased 5% from our Benchmark phase.
Because the traffic from each source was pretty similar in the HVLC and BM phases, there was only one conclusion we could draw: There’s only so much content our readers can consume. Expecting them to read 35 posts in one workweek is just too much.
That being said, they are willing to consume a higher amount of content than the initial tweet from Rand suggested. When the number of posts dips below our Benchmark frequency -- even when the posts are more comprehensive -- traffic also dips.
Digging deeper into where our traffic was coming from, the reason why this phase performs so poorly becomes clearer.
The distribution of traffic sources remained fairly constant across all channels in all phases of the experiment -- except for the two most reliant on quantity: email and social. Both email and social had a dip in traffic during the LVHC phase, but remained steady during the Benchmark and HVLC phases.
The reason these were dipping so much? The fewer posts we publish, the fewer opportunities there are for posts to get clicked on in the inbox and share on social media.
Moral of the story here: Comprehensiveness can’t make up for frequency -- at least when it comes to short-term traffic.
2) The HVLC phase received the largest number of leads -- almost double what we received during the Benchmark phase.
During the LVHC phase, leads only dipped slightly -- we received a just 4% fewer leads than the Benchmark phase. But during the HVLC phase, we generated almost double the Benchmark phase leads.
The HVLC phase seems like a clear winner when it comes to new post lead gen. Though it generates the same average number of leads per post, the overall volume is much higher.
3) Our Instant email list received the highest number of unsubscribes during the HVLC phase.
To see how post volume affected our subscribers, we looked at how many people we lost per phase (subscriber churn) according to their subscription type.
As you can see in the chart below, the Instant list is the only one that seemed to be influenced by the experiment, lowering subscriber churn the LVHC phase and increasing churn the HVLC phase. This makes sense because that’s the only email type that’s really affected by changing volume -- the same number of Daily and Weekly emails were sent all three phases.
Also, we shouldn’t worry about the daily list subscriber churn growth going up and to the right. We received a huge influx of subscribers during the HVLC phase most likely due to being featured in an Entrepreneur article and implementing an exit popup module, and this more than canceled out for the churn.
Instant seems to be the only list affected by the experiment, and it’s clear that publishing more posts is associated with more unsubscribes.
Part 1 Conclusion
In short: LVHC isn’t a viable strategy for us. The traffic and leads losses are too high, and the dip in subscriber churn isn’t enough to make up for those losses.
And when comparing HVLC and Benchmark phases, they tend to generate comparable results. HVLC gets slightly more traffic, but not by much. It also generates more leads, but considering new blog posts only account for 8% of our month’s lead generation capabilities, the difference in leads between these two phases is negligible. Plus, the Benchmark Phase lost fewer subscribers overall.
The only significant difference between the two phases? The amount of effort our team used to get a week’s posts out the door.
With us seeing diminishing returns with a HVLC strategy, it makes sense for us to continue at the Benchmark level, while continuing to tweak our editorial distribution to focus on “high return” posts (those that’d return more traffic and leads than the average post).
But which types of posts are “high return”? While Moz finished running the previous test, we decided to dive into our analytics to find that question's answer.
Part 2: What Types of Posts Get the Highest Return?
When we think about hitting our blog’s goals, we typically measure their immediate return. How did they help us hit our blog’s monthly goals?
But blogging is a long-term play. New posts that you publish have an opportunity to generate results long after they’re published.
So when we set out to find those “high return” posts, we needed to think both short- and long-term. Which posts would do well in their first month, and which posts would do well over time?
In this part of the experiment, we looked at the long-term traffic- and lead-generating capabilities of different post types.
I exported a list of new blog posts published between January 1, 2014 and April 16, 2015 on the Marketing Blog -- a total of 1,956 posts. Then, we manually categorized blog posts into the predefined categories. Here’s how many posts we had in each category†:
- Deep Tactical: 145
- Tactical: 1,215
- Editorial: 105
- Infographic/SlideShare: 178
- Syndication: 247
- Promo: 35*
- TOFU: 31*
*These posts have smaller sample sizes, so their results below may appear more inflated than they normally would.
†Misc has been removed because its posts didn't contain enough unifying characteristics.
Then, my teammate Zack Wolfson built a script that used our API to pull each post’s views (and their sources) over its first 6 months (this includes paid data, unlike the first part of the experiment).
Since the API can’t pull the same information for leads, I categorized each of the posts from the first part of the experiment and calculated their conversion rates for the first week they were live. Assuming conversion rates would fluctuate in proportion to traffic, I used those conversion rates to estimate the lead generation capability of each post type. (Note: Because these are estimates, we did not look at leads in Sections 3 and 4 below.)
Here’s what we found.
1) TOFU, Deep Tactical, and Infographic/SlideShare posts generate the most traffic, and Promo and Tactical posts generate the most leads.
We looked at the average number of views each post type garners over its first six months.
If you take a quick look at the graphs below, you’ll see that all post types generate the most traffic in Month 1, but fall off in Months 2 - 6. The only differences between the posts are 1) how high their initial traffic spike is, and 2) how quickly traffic to that post type falls off in Months 2 - 6.
When you look at Month 1, you’ll notice:
- TOFU, Deep Tactical, and Infographic/SlideShare post types generate the highest number of average views.
- The rest of the posts (Tactical, Editorial, Syndication, and Promo) generate similar numbers of average views in Month 1.
In Months 2 - 6, there’s a pretty big drop-off in average views for all post types, but there are three larger trends:
- TOFU continues to perform the best, followed by Deep Tactical.
- The rest of the post types (Infographic/SlideShare, Tactical, Editorial, Syndication, and Promo) receive similar numbers of average views.
- Syndications perform the worst.
When we add up all the traffic each post type receives on average over the 6 month period, we found that TOFU posts perform by far the best, followed by Deep Tactical and Infographic/SlideShare. The worst traffic generators? Syndications.
Using each post type’s estimated visit-to-lead conversion rates, I calculated the post's effects on lead generation. Here's what we found:
- As you can see in the chart above, Promo posts are a clear winner. They generate the largest number of leads on average in every single month after they’re published.
- After Promo posts, Tactical posts are the next highest lead generators.
- Deep Tactical and Infographic/SlideShare posts receive roughly the same amount of leads over time.
- Syndication posts hardly generate any leads (but since they usually don’t have lead gen CTAs on them, this is self-fulfilling prophecy).
When we add up all the leads generated on average for each post type, the takeaway becomes even clearer: Promo posts generate the most leads on average of any post type, and most others don’t contribute many leads in general.
For both traffic and leads, if the post type performs well in Month 1, it performs well over time.
There was no “bait and switch” -- a post’s traffic and lead gen success in Month 1 is predicative of its long-term success. TOFU, Deep Tactical, and Infographic/SlideShare posts generate the most traffic, and Promo and Tactical generate the most leads.
2) The “High Returns” Posts: None of the post types generate above-average traffic and leads.
Knowing the average number of traffic and leads each of these post types generates in six months is great -- but it’s lacking context. Instead of just calculating what each post average is, we need to compare it to the average views and leads our typical post gets.
Compared to the typical post, three posts are “high returns” (i.e. generate above-average views over 6 months):
- TOFU: +178%
- Deep Tactical: +75%
- Infographic/SlideShare: +30%
And four generate average or low returns for views over six months:
- Promo: -0.29%
- Tactical: -9%
- Editorial: -18%
- Syndication: -30%
I also compared the average number of leads each post type generates over 6 months. I found that only Promo and Tactical generated above average leads (+533% and +24%, respectively). The rest of the categories generated below-average leads.
In the long-term, we get way more bang for our traffic buck by focusing on TOFU, Deep Tactical, and Infographic/SlideShare posts than the others. But these post types aren’t the ones that are "high returns" for leads -- those are Promo and Tactical posts.
In short: There are no posts that are a grand slam for both traffic and leads.
3) Our post types all have very similar sources of traffic.
So if I wanted to improve an editorial post’s performance, for example, which traffic source should I focus on? To find the answer to that question, I needed to dive into the average traffic source breakdown of each post type.
When I did that, I found their traffic sources over time look almost identical. Email, direct, and social accounts for the most of the initial traffic, and then peters off. Organic stays pretty steady over time. Here roughly what most posts’ traffic sources look like:
All post types receive pretty similar traffic sources over time. The reason their overall average traffic differs greatly is because the volume of what they receive on each channel can be very different. So if I want to make improvements to different post types, I need to dive into each channel and compare how each post type performs.
4) Certain post types perform better than others on certain platforms.
As you can see in the graph below, this channel has a huge spike in Month 1, then drops off almost completely. Here’s how the post formats rank on this channel:
- Deep Tactical
- The Rest (Editorial, Promo, Syndication, Tactical)
Even though this channel is circuitous by nature (our Daily and Weekly emails are a deliberate curation of our top posts of the day or week), all the top post types are the ones that are doing best on this channel. While it’s possible this means we’re influencing the above results, I’d suspect we’re just influencing the steepness of the graph -- these post types tend to do well anyway.
It’s also interesting (but not surprising) to note that almost all email traffic goes away after Month 1 -- for us, email is an ephemeral source of traffic.
Unlike all of the other traffic sources, success with organic traffic in Month 1 doesn’t predict success in Months 2 - 6.
As you can see below, the TOFU category of posts doesn’t follow this pattern. It’s much more successful in Months 2 - 6 than Month 1, and receives the most organic traffic of all the post types. (Note: This category has the smallest number of posts in it, so its line below is probably higher than it is in reality.)
But besides TOFU, the rest of the post types receives similar levels of organic traffic over time. Deep Tactical and Tactical are the next most popular -- they’re the most immune to traffic decay over time.
Like Email, traffic from Social tends to spike in Month 1, then peters off during Months 2 - 6. In Month 1, the posts reaping the most average traffic from this channel are:
- Deep Tactical
But after Month 1, most of the social traffic drops off completely (and Deep Tactical is most immune to the traffic decay effects).
Direct also drives most traffic to each of the post types in Month 1. Deep Tactical and TOFU posts receive the most direct traffic in all of the six months.
Of all the channels, Referral drives relatively little overall traffic. Like the other sources, it drives the bulk of traffic during Month 1, primarily for Infographic and Deep Tactical. What’s most interesting in this channel is that it’s the only other time Infographic gets more traffic than Deep Tactical in Month 1 (the other source is Social).
Most of the traffic sources above are important to driving traffic in month. The only one that drives long-term, sustainable traffic is organic. This isn’t super surprising -- it just confirms what we’ve been preaching all these years.
When we dive into each of the traffic sources, TOFU, Deep Tactical, and Infographic/SlideShare dominate -- but the channels in which they shine are slightly different:
- TOFU: Almost all, especially Organic. This is the only post type that receives more traffic over time than it does in Month 1, most likely due to the fact that this type of post is more relevant to a wider audience of people than our typical readers. For example, one of our top TOFU posts is around funny out of office replies -- something that marketers relate to, but isn’t applicable to just marketers.
- Deep Tactical: Mainly Email, Organic, Direct, and Referral. The main difference between Deep Tactical and TOFU sources is Referral -- Deep Tactical does way better on that channel. I suspect this is because these posts are more helpful, so people are more likely to recommend them as a resource/source for their articles.
- Infographic/SlideShare: Mainly Social and Referral. Since these posts are heavily based on popular external content, it’s not surprising that they take off on two visible, sharing-oriented channels.
Part 2 Conclusion
Though most of our posts tend to follow similar traffic patterns over time, there are some posts that perform better than others. “High return” post types for traffic are TOFU, Deep Tactical, and Infographic/SlideShare posts, while the “high return” post types for leads are Promo and Tactical.
Since there’s no one silver bullet for traffic and leads, we’ll need to have a mixture of both on our editorial calendar to reach (and exceed) our goals.
What We’re Going to Do About This
Takeaways & Recommendations
For us to more efficiently grow the blog, here’s what I recommend we do.
1) Keep our Benchmark frequency constant.
This phase gives us the highest number of views for the effort we’re putting into each post. The HVLC phase only generated a few thousand extra views -- we can make up that discrepancy in other, non-frequency-related ways.
This phase also still returned a decent number of new leads. Though the HVLC phase returned the most leads of the bunch, in the overall scope of our blog’s lead generation capabilities, choosing HVLC over Benchmark will only increase our total lead output by 1%. Since it takes way more effort to run a HVLC editorial strategy than the Benchmark strategy, I’d rather get smart about making up for that 1% of leads with a different editorial distribution.
2) Increase the number of Deep Tactical posts we publish.
They drive more traffic on average than most other post types, and they continue to bring in relevant traffic over time. (Note: Posts that we’re updating and republishing will count toward this weekly number.)
3) Slightly reduce the number of Tactical posts we publish, but lean more heavily on keyword research to pick their topics.
This format doesn't do especially well -- except on organic search. (And it could be doing even better.) Doing more up-front research when picking topics will help us increase our organic traffic over time (and provide fodder for future post updates).
4) In time that we would have spent writing or editing Tactical posts, produce more TOFU and Infographic/SlideShare posts.
Both of these post types generate lots of short- and long-term traffic for very little effort.
But I know what you're thinking -- since TOFU posts are the best-performing traffic posts, why wouldn't we overload on them even more? It all comes back to the fact that we are a business -- and this post type doesn't generate much bottom-line results. While TOFU posts help increase our audience size and diversity, Deep Tactical posts do a better job of addressing both the traffic and lead gen goals.
5) Continue to use Syndications to boost weekend traffic.
They take very little effort to put together, but give us a decent short-term boost. Since we’re currently using them to drive short-term traffic on the weekend, and the increased Deep Tactical, TOFU, and Infographic slots will increase traffic in the long-term, I’m not worried about them taking away from our growth.
6) Plan for Editorial posts roughly 1X a week -- but do more upfront research to determine topics.
These post types help us reach a more sophisticated audience, so we shouldn’t eliminate them altogether. Since they’re currently more of an average short-term play, we should do more upfront research on search and social trends to guide topic selection -- and re-measure this format’s effectiveness in another 6 months.
7) Build in two slots a week for Promo posts.
If we reduce Tactical in our editorial repertoire, we’ll be reducing the number of leads on average new posts are generating. To make up for that change, we should dedicate two Promo slots a week to new and old offers.
Our New Editorial Distribution
This is what our old weekly editorial distribution looked like:
And here's what we're going to switch to:
If we follow this new model and each post type generates the average number of views it’s supposed to get, we could be generating 18.5% more traffic each month -- and because of the compounding effects of blogging, the new strategy will generate an increasing number of views and leads over time.
Of course, there is always a trade-off. With this new editorial strategy, we will lose 3.4% of leads from new posts each month. But because new posts don’t contribute to much of our monthly lead gen, this change will not make a difference in our overall lead gen -- the old posts we’re optimizing, updating, and republishing will continue to generate the lion’s share of our leads.
Over to You: Tips for Running This Test on Your Own Blog
Just because we've been around for a while, doesn't mean the Marketing Blog is done growing. By running these tests, we've been able to figure out how to grow faster and have a bigger impact on the business as a whole.
But I'm not going to lie: This experiment took lots of time, manual labor, and developer help -- which isn't a reality for many companies. If you decide you'd like to run a similar test, here are some tips I'd recommend.
- Start assigning your post types now. It's much easier to categorize your post types ahead of time. If your marketing software lets you, you can add tags to your post types to categorize them. Otherwise, I'd suggest using a Google Doc or Excel spreadsheet to keep track of them all.
- If you haven't done the previous bullet and you have a lot of posts to categorize, get your team on board to help you do it. Buy them pizza. Or beer. Or both. They'll be crucial to helping you get this done at a decent pace.
- If you can, get some dev help -- any dev help -- to help you pull traffic and lead data. Otherwise, you will probably have to do it by hand. Not only is it tedious, but it also opens you up to more possibilities for errors. It's worth spending the resources or money on a developer to help you get the information you need.
- Brush up on Excel ahead of time. When I first started this project, I stumbled through formula after formula. Save yourself the pain and just learn some Excel basics. (Here's my favorite post that I bookmarked and used to help me analyze this data.)
- Get okay with "good enough." As much as you want to control all the variables and remove extraneous data before you get analyzing, sometimes, you just need to work with what you've got.
With the right experiment in place, you can get beyond the quality vs. quantity debate and answer the questions that matter: What do your readers like reading, and how often do they like reading it?
Have you ever run an experiment to find your optimal post frequency and type? I'd love to hear from you. Leave a comment below or tweet me @gsosk.
Think about the average college's website for a second.
Chances are, it feels a little out of date. You probably can't even read its content on your phone without lots of pinching and zooming.
Crazy right? It's the virtual front door of the campus. This website needs to attract and inform current and prospective students, their families, alumni, professors, and donors. It has to be user-friendly, convey value to different personas, and guide visitors to other parts of the site. Oh, and it should also be visually pleasing.
The good news is that not all colleges have this problem. There are quite a few schools with beautiful, helpful, and intuitive websites -- you just have to know where to look.
So we decided to showcase the best of the best U.S. college websites below. Check them out and learn what about their web design makes them so brilliant. (And if your alma mater is on the list, be sure to let us know!)
14 of the Best College Websites
With a website as sleekly designed, interactive, and easy to navigate as UMD's undergraduate admissions site, it's no surprise they've already snagged one of the final five nomination spots for best admissions website this year. The website was designed by the communications firm Frause.
There are a number of great design elements on their site, but we especially love the playful fonts -- which DCInno pointed out are "seemingly similar to the type used for Where the Wild Things Are, reminiscent of those childhood years, but with a sophisticated flair." Unique typography is an element of great modern web design, as it helps customers immediately identify them versus their competitors. For example, The New Yorker's typography is recognized by consumers around the world because of its unique style and appearance.
Notre Dame's website is beautiful on desktop: big, high definition images; cool, interactive portions; easy navigation. But what makes their website even more special is their use of responsive design. Now that Google's algorithm awards mobile-friendly websites, it's even more important for organizations to optimize their websites for visitors coming from desktop, tablets, and smartphones.
Here's what Notre Dame's home page looks like on desktop:
And here it is on mobile:
Launched in 2012, the website was designed by an in-house team, and responsive design was among their top priorities. “We wanted to make the navigation as intuitive and simple as possible,” explained the team’s web designer Philip Zastrow. “In a lot of ways a homepage is a portal, but we want it to be a more experiential, informative portal.”
Bucknell's website, which was nominated for Best Website Redesign at the Webby's in 2014, is a wonderful example of website personalization at work. The first time you visit their website, you're met with the default, impersonal homepage -- which, by the way, is beautifully designed with high-definition visuals, lots of negative space, and simple navigation. But you'll notice that right below the image, users have the option of customizing the page. See it on the bottom there?
When you click "Start Customizing," you're met with an option to turn off any section of the default homepage you'd like. Not interested in arts and culture updates, but want to keep the sports and recreation stuff? Simply turn Arts and Culture off. The next time you visit the website on the same device, you won't see Arts and Culture -- although you can turn it back on at any time.
UChicago's website design was awarded with two high-profile Webby Awards in 2013: best overall best school/university website and the Webby People's Voice Award. Check out how uncluttered the content is: Instead of putting paragraphs of information and updates everywhere, you'll find large, high-definition images paired with bite-sized chunks of text. It was created in-house by the university's IT and communication departments and launched in September 2012.
UMichigan's website got a Webby's nomination for Best Website Redesign in 2014 -- and for good reason. The newest version of their website is worlds better than it was before. Here's what the redesign looks like:
Compare that with how it looked before:
The most noticeable difference? The huge images in the updated version, along the text boxes of quick, simple statistics reinforcing the school's value, such as "19 Schools + Colleges" and "#1 Public University," which users can click into for more details.
RISD's entire mission is to educate and inspire the next generation of artists and designers. So why not use the school's homepage to showcase student artwork? They nailed the execution here with big, crisp images users paired with short text that can scroll through. The website was created in-house and launched in 2011, and it was a Webby Award honoree in the School/University category in 2012.
Visualizing what a college campus looks like, especially when it's located in a busy city center, can be really difficult for anyone new visiting a campus. But GW found a way to make it easy -- and even kind of fun.
Their revolutionary virtual tour website, created by Campus Tours Inc., features interactive maps of their two main campuses, as well as one showing the main campus in the context of D.C. as a city. This way, visitors can get a better understanding of where it is in the context of city landmarks like the White House and the JFK Performance Center. You can hover your mouse over any building, street, green area, or body of water to see its name, and you can even "turn on" labels for shuttle stops and visitor parking areas. Overall, it's both user-friendly and visually stunning.
Middlebury's website is unlike any college website I've seen before. Their homepage, designed by White Whale Web Services and launched in February 2010, features a number of colorful bars that act as a navigation system. Users can hover their mouse over each bar to see where clicking it would lead them -- such as a video snapshot of the community, homecoming highlights, a news story about new funding, and so on. Hover effects like these are great tools to help with a user's experience. The design isn't intrusive, and yet it helps web visitors keep track of where they're looking on a page.
UNL's website is a great example of simplicity in design. It limits its use of copy and visuals and embraces negative space, which can feel like a relief to users. Too many organizations try to cram a ton of visuals and text into a small space, whereas UNL's design is given room to breathe and helps users find things better. The site focuses on two calls-to-action: "Play Video" and "Apply Now." The use of video in the background instead of your typical, static background is visually stunning, too.
Speaking of calls-to-action, VCU's website does a wonderful job of using colorful, well-positioned CTA buttons to direct visitors to the next logical step. Their homepage design is an image carousel, and each one has a clear CTA encouraging users to "Read More," and so on. Underneath these stories are more calls-to-action using actionable language like "Register for classes," "Apply now," and "Plan a visit," accompanied by relevant icons. After all, the goal of the homepage is to compel visitors to dig deeper into your website. With clear CTAs, their homepage becomes a conversion engine, not just a brochure.
11) Bates College
When you look at the top of Bates' homepage, you'll notice there are fewer navigation options than many of these other websites. They've still included a dropdown menu at the top, but overall, they've reduced the number of links in the header and sidebar of the site. Although reducing users' options may seem counterintuitive, it can actually help guide them to your most productive content. The designers of Bates' website simplifies navigation by putting their most productive content -- which are clearly labeled with identifiers like "Future Students," "Parents," and "Alumni" -- at the bottom but above the fold.
12) Brown University
Brown's website has lots of images, but they use a neat trick to make it not seem so overwhelming: Their background photos are all muted while their featured content (in the example below, stories about student research) are large and vivid. This helps reduce the visual clutter on the page and give emphasis the university's prime focus: research. The website took two years to build from 2008 to 2010, and it was created in-house by the Computer Information Services team with the goal of showcasing the university.
It's not uncommon to hear Clemson students claiming they "bleed orange" -- thanks to their university mascot, the Tigers. The designers of the university's website successfully carried over that branding by including elements like a bright orange banner, an orange scroll bar, and other orange accents along the way. The tiger's eyes in the header give the website some personality, too. The site was created in-house by Clemson's Web Leadership Team and Communications Council and was launched in 2013 and was nominated for a Webby in the category of Best Website Redesign the following year.
It's also mobile responsive. Here's what the website looks like on desktop:
And here it is on mobile:
14) Oberlin College
When we visited Oberlin's website for the first time, we were blown away by the stunning homepage image -- which, along with being visually pleasant to look at, also gave us a great idea of the school's culture and values. Instead of news updates and blurbs about academic offerings, the folks at Oberlin chose to showcase their student life. "Oberlin is a place of intense energy and creativity, built on a foundation of academic, artistic & musical excellence," the homepage reads. The emphasis on culture shows they're catering content to prospective students above all.
Which college websites are your favorites? Share with us in the comments.
There are many things you can do in eight minutes or less. You can tidy up your to-do list. You can chip away at your mountain of emails. You can delete unnecessary meetings from your calendar. You can even get a real workout done (seriously).
You know what else you can do in eight minutes or less? Get a bunch of great tips on how to better market your website and blog.
This is exactly what we do during Marketing Grader Live. We ask our audience to submit their websites for us to review. We choose three to review on camera. We have one goal in mind: Provide as many tips as possible in eight minutes or less.
In a recent episode, we mentioned several essential tools and tips that people can use to improve their website and blog. After the event, attendees kept asking us to list out the tools we mentioned, so we decided to compile them all into the following blog post.
(Want to tune into the next Marketing Grader Live episode? Sign up here.)
1) How to Quickly Diagnose and Solve a Google Penalty
When trying to diagnose a potential Google penalty, it's important to look at the dates you noticed a decline in traffic. Because we didn't have access to the submitted website's analytics, we used SEMRush to look at traffic trends. Looking at the chart below, you can see one of the websites that was submitted had an extremely sharp decline in traffic in January 2013.
We can then look at Moz's awesome list of Google algorithm changes to see if this decline matches the dates of a specific update. In this case, there is a pretty clear match with Google's Panda updates.
Understanding what Google penalty may be affecting your site helps you focus on identifying its problems. For example, we know Google Panda penalises sites for things like poor quality content. Looking through the websites blog content, we could see a lot of posts had very little content and had large ads for their services. These can be potential flags for Google when assessing the quality of a website's content.
Something else to look at is duplicate content. In this site's case, we discovered they had two versions of the site indexed: a https version and a http version. You can identify if you have this issue by searching the following command:
The canonical tag was introduced by Google to help solve the problem of duplicate content. It allows website owners to tell Google if a piece of content is a duplicate version of another page. Setting the canonical tag correctly can help in situations like this where there is both a http and https version of the site indexed.
The problem for this site is they didn't have the canonical tag set to anything.
We told the site owner they should reevaluate their blogging strategy to provide more in-depth posts, make them less image-heavy, and fix the canonical tag to resolve their duplicate content issue.
2) How to Find Your Most Valuable Keywords
Another valuable tactic is spending time optimising your most valuable keywords.
HubSpot customers can use the Keyword Tool do just that. You can sort keywords by ranking, conversion, and long tail opportunities to uncover which keywords you should prioritise.
You should also pay attention to the CPC of each keyword. If a keyword has a high CPC, it's usually a good indication that keyword is generating revenue for people. Why else would they spend money bidding on it?
As mentioned above, we didn't have access to websites analytics. So we used SEMRush again to identify the websites' most valuable keywords.
We looked for keywords that were on Page 2 of Google's search results, had a nice amount of search volume, and a high CPC (based on the average CPC for their industry). Once you identify those keywords, go look at the page currently ranking for it and figure out how you can improve it.
Something I highly recommend is looking at competing pages for that keyword (those ranked above you) and ask yourself: Why would Google surface their page ahead of yours? Why is it a better experience for the user to land on that page versus yours?
If you use the HubSpot Marketing Platform, our software will recommend SEO improvements for your different blog posts, landing pages, and website pages. If not, you should spend time looking for these keyword opportunities and ensure your pages are well optimised for them.
3) How to Use Competitors to Expand Your Keyword Set
There are a lot of tools you can use to expand your keyword set. If you use HubSpot, you can use the tool highlighted above to categorise your keywords. There are also other tools like the Google Keyword Planner, UberSuggest, and Keyword.io to help with keyword research.
But did you ever think to look at your competitors for keyword inspiration?
The HubSpot software has a built-in feature that helps you identify keywords your competitors are ranking for that may be relevant to you. Here is an example of websites in Germany that are relevant to HubSpot and what keywords they rank for.
For websites currently not using HubSpot, you can see the example below of doing this in SEMRush:
This shows keywords that both GVI.co.uk (one of the websites featured on Marketing Grader Live) and a competitor of theirs rank in the top 20 of Google.co.uk. Basically, all of the orange circle not currently occupied by GVI.co.uk is potential opportunity for them. Clicking into that circle allows you to see a list of keywords their competitors are ranking for, the estimated traffic they're receiving for that keyword, and the current cost per click of the keyword.
This information presents a wealth of keywords that may be relevant to their market, but they don't currently have any real visibility for. They can spend some time selecting keywords they want to appear for and either optimise existing content or publish new content that's relevant to those keywords.
4) How to Optimise Your Websites for International Traffic
Another really quick tip we shared with Zetes.com is the use of the hreflang tag to ensure their websites are optimised for international traffic. The hreflang tag helps Google understand what website is relevant for a particular country. You can read more about hreflang here.
A really useful tool to check if your site has implemented the tag correctly is the Hreflang validation tool by DejanSEO. It shows you if the tag has been implemented incorrectly on any of your sites. For example, in the below image, it looks as if Skype haven't implemented the tag correctly across all their sites.
If the tag hasn't been implemented correctly across all your international sites, it won't do you any good. If it's broken in just one place, then it won't work across all of your URLs.
5) How to Figure Out Which Topics Your Audience Likes
This last tip is going to be shortest, but it's also one of the most important. Checking if your content is being shared on social provides you with great feedback on how well the content you're publishing is resonating with your audience.
But how do I know what's a good average number of shares for my content?
With BuzzSumo, you can compare the performance of your content against a number of competitors.
This will not only help you understand how your content is performing with respect to the competition, but it will also tell you what content of yours is performing way above and below the average. You can use these insights to improve the content you're producing.
Those were just five of our favorite tips shared during Episode 2 of Marketing Grader Live. We really hope you can join us for Episode 3 on September 3rd. Not only will you get to see me again, but we will also have a very special guest there to offer you more great tips on how to improve your website. You can sign up for it right now. Also if you like this post, we would love for you to submit it to inbound.org and leave a comment.
As Facebook takes aim at YouTube with a growing video platform, the social network is giving advertisers and publishers more say in who sees their videos.
The company said Tuesday that video creators will now be able to restrict their audience by age and gender, in addition to the location and language options it already offered
It's also rolling out a new "secret" mode, which makes videos playable only to those with a direct link, much like YouTube's "unlisted" function. Video publishers can now opt to turn off third-party embedding, or house videos only under a "videos" tab separate from the News Feed. Read more...More about Youtube, Facebook, Advertising, and Social Media
A New York state court ruled Tuesday that Facebook must comply with search warrants from New York prosecutors for information on 381 users
As per the court's decision, Facebook cannot challenge prosecutors' search warrants, which demanded the users' photos, private messages and account data. Individual defendants can challenge a warrant and move for their data to be suppressed by the court, but only after prosecutors receive the evidence
The ruling applies to 381 search warrants served by the Manhattan District Attorney's office in 2013 seeking information on users suspected of Social Security fraud — the largest number of search warrants Facebook has ever received at once. Read more...More about Social, Facebook, New York, User Privacy, and User Data