Facebook PR: Tonight We Dine In Hell!

There’s currently something going on in the outskirts of the tech world that’s a bit sensitive, so no one really likes to talk about: we (journalists, bloggers, etc) are at war with the PR industry.

That sentence alone with throw the PR flacks into a tizzy. “Hyperbole!” “Sexy statement, no substance!” “Don’t believe everything you read!” And all the other bullshit they typically spew to blunt interesting concepts into dull, gray PR-friendly dribble. We are at war.

And no, this isn’t about dumbass embargoes (though that remains a huge problem that the PR industry doesn’t seem to have any real interest in solving). This goes deeper.

The fact of the matter is that the entire PR industry is like a weed growing out of control. Current estimates have PR people now outnumbering journalists 3 to 1. Think about that for a second. And one of the industries in which this infectious growth is most apparent is the tech industry, where it’s boom time. My email inbox is a testament to this. As is my voicemail inbox. I’d bet that at least 75 percent of the messages I get in the day are from PR people. Their campaign strategy in this war is shock and awe.

Now, I don’t mean to suggest that all PR people are evil or have the wrong intentions. Many are very nice people. And some are even very good at what they do. But increasingly what they do is nothing more than attempt to spin or grossly misrepresent what it is we do. For many of them, helping journalists/bloggers/writers get access to accurate information is secondary. It’s all about controlling a narrative — by any means necessary. And that has to stop.

Case in point: Facebook.

While I like many of Facebook’s PR team on an individual basis, as a whole, they are probably the worst in the industry when it comes to manipulation, double-speak, and all around slimeballishness. And while the Burson-Marsteller debacle (you know, the failed smear campaign against Googleshowcased this fact to the world, things had been bad long before that. And they’re still bad.

A couple days ago, I wrote a story about a secret Facebook project called “Project Spartan“. I gave Facebook PR the heads up over a day before I published, to see if they wanted to comment, and they declined. So I wrote the story, and immediately the PR machine goes into action.

The basis for my story was that Spartan, as seen from the perspective of developers actually working on the project and from myself (I saw everything), is clearly aimed to be step one in a maneuver against the companies currently controlling mobile ecosystem, namely Apple and Google. Facebook has been making it very clear over the past two months to these developers that mobile Safari in iOS was the initial target. So yes, as I see it, and as the developers working on the project see it, Facebook is in the beginning phases of going after Apple. But they’re doing so as a wolf in sheep’s clothing.

Obviously, Facebook did not like this angle.

Facebook PR began emailing journalists almost immediately, trying to pitch them stories countering my story. What Facebook PR failed to realize is that the people they’re emailing are far more loyal to their own kind than to some flack. I was immediately alerted to these messages from multiple friends in the industry.

“You guys should remind people that there’s not much new in tonight’s TC story,” began one message. “You guys should” — three words that should never come out of a PR person’s mouth. Ever.

The narrative they tried to spin (all on background, naturally) was basically that Facebook CTO Bret Taylor has long been talking about the importance of HTML5 to the company. No shit. I’ve sat down and spoken with Taylor about this before. And I linked to that interview in my Spartan story. What Facebook PR conveniently did not address at all in their emails to journalists was Project Spartan or the larger ramifications — their own mobile app distribution mechanism and mobile Credits payments scheme. Those are the big elements. And both are very new.

Facebook’s email was trying to make journalists believe this was a total non-story. And yet, at the exact same time, Facebook’s developer relations team began a hunt to find out how this information got to me. How do I know? I have those emails too.

Facebook sent developers working on Spartan (“Team Spartan”) a blunt reminder that all the information about the project was confidential and not to be shared with anyone outside of the project. They also demanded that developers add a new “security feature” to their apps. In other words, a way to track who is seeing what about the project.

So my “non-story” caused Facebook to lock down Project Spartan? Makes total sense.

Meanwhile, Facebook PR shot another email out to journalists. “There’s a bunch of confusion out there right now from the TechCrunch story yesterday, especially in how this is wrongly positioning us against other companies,” is the opening line in this one. Again, the meat of the info sent is all on background — in other words, the journalists can use it, but can’t say it came from Facebook. In other words, Facebook PR are manipulative cowards.

This type of manipulation is nothing new in the industry; companies do this all the time. But that doesn’t make it any less shady. And guess what, it works!

Exhibit A: This GigaOm article from yesterday: Project Spartan isn’t anti-Apple — it’s pro-Facebook. There were four main bullet points in Facebook’s background information from their email, and that article conveniently hits on all of them.

Next, Facebook PR dispatched Bret Taylor to talk to the WSJ to once again counter the Project Spartan notion. To their credit, WSJ did not eat up the company line word-for-word. Instead, it appears they too talked to developers working on Spartan (which they erroneously call “Titan” — Facebook’s old codename for what became Messages) and got the same reaction we did, “Facebook’s underlying motivation is to position itself as an alternative development platform for programmers that now tailor mobile apps specifically for Apple’s iOS operating system or Google Inc.’s Android,” they wrote.

At least one more major publication was ready to publish similar findings about Spartan, but were dissuaded by Facebook PR at the last minute, we’re also told.

Let’s take a step back for a moment. Amid the flurry of bullshit Facebook PR is spewing, let’s just think about this from a common sense perspective.

With some 700 million users, Facebook is one of the biggest forces in the tech world today. But their glaring weakness is that they do not ultimately control their own destiny. They have flourished on the desktop-based web, which is mainly open, but mobile is the key to the future. Facebook has been doing pretty well here so far, but because they do not control the platforms they are on, things are likely to get hard for them going forward as rivalries intensify. They already have a robust rivalry with Google, the ones in control of Android. And by all accounts, the relationship with Apple is complicated to say the least. You think it’s an accident Apple went with Twitter for iOS 5 single sign-on? Please.

It’s ridiculous to argue that Facebook should not be making move to put themselves in control of their own destiny. In other words, of course they should be working on their own mobile app distribution and payments model! They’d be stupid not to. Yet that’s the story Facebook PR is trying to spin. It’s ridiculous.

The explosion of mobile apps as controlled by Apple, Google, and the like is absolutely a threat to Facebook. Facebook is not a non-profit, they need to make money. And they know one of the key ways forward are the apps on their platform and the use of Facebook Credits in those apps. Apple, obviously has other ideas. They want users on their apps, using their in-app payment system. While Facebook having a unified app directory for mobile and the web sounds peachy keen, payments are very much on a collision course. And I’m hardly the first person to bring this up. This is a very real issue for Facebook.

So why not just admit what is painfully obvious? Why go to all this trouble to spin this elaborate tale of peace and harmony in the mobile ecosystem? “Facebook and all of our developers will choose both [HTML5 and native apps]. You want to reach as many people in as many places as possible,” Taylor tells WSJ. Ha. Okay. Tell that to the team of two that barely has the resources to create an app on one platform, let alone two or three or ten. Facebook absolutely wants HTML5 to win here because they want to be the platform that control the mobile space. Who wouldn’t want to be in that position? It’s totally disingenuous for them to say otherwise.

So again, why not just say it? Because they’re scared shitless of Apple. That’s what this song and dance is really all about. One source familiar with the relationship between both sides compares Apple’s treatment of Facebook to an “abusive spouse”. Facebook has pissed off Apple in the past, and it has had ramifications. They have to tread lightly here.

Here’s where things get more interesting. Apple knows about Project Spartan, and is believe to even be lending some minor support to the project. Why do that for a project that ultimately hopes to usurp the native App Store and Apple payment model? Because Apple is not afraid of it at all, we’ve heard. And based on some of the HTML5-based Spartan apps I’ve seen, I have to agree. The likelihood users would choose these over a native iPhone app right now, is laughable.

So in mildly supporting Facebook’s efforts here, Apple looks by benevolent and smart (while shaking their head and laughing). But I also believe Apple doesn’t know the full extent of the project. The Facebook Credits aspect, for example. Again, that’s really the key here, and I believe the main reason Facebook is pissed off about our Spartan story is this part in particular. Apple may not view Spartan as a threat at all right now — and in fact, it sort of helps them because it is moving popular games, like the ones by Zynga, off of Flash and onto HTML5 — but down the road, that is absolutely what Facebook intends it to be.

Still, perhaps Apple is that bearish on HTML5 app development. But others certainly aren’t. Not just Facebook, but many developers, including all the ones working on Spartan. They believe that HTML5 will eventually take down the native model. But perhaps Apple just has the mentality that they’ll deal with that issue when it actually becomes a problem.

We also know that Apple has been working with Facebook on their iPad app, which should finally be available in the next few weeks. Apple has wanted this app since the initial iPad launch just over a year ago. After all, the Facebook iPhone app is the most downloaded app of all time. Like it or not, it’s a selling point for the device. At first, Facebook made it sound as if they weren’t going to do one at all. But they have been working on it for months. And there’s no reason it should have taken that long, unless they were holding it back as some sort of leverage over Apple.

Leverage for what? That we’re not clear about. But recent code changes in Spartan suggest that the project could work inside of Facebook’s iPad app as well. All of this could very well be related.

That story will evolve over the coming weeks. And hopefully we’ll be the ones to bring it to you, and not Facebook PR feeding up bullshit from a cloaked hand.

The moral of the story is that Facebook PR can talk until their blue in the face about how their secret project now on lockdown in neither new nor interesting, but consider who is talking. I’m not going to go so far as to say they’re outright lying, but they are being extremely disingenuous and manipulative. (How do I know when Facebook PR is full of shit? Their mouths are moving.) From now on, that’s to be expected. We are at war, after all.


Thinking Outside The Browser Box: Why Should Apple Play By Current Internet Rules?

Earlier today, I was reading Joshua Topolsky’s editorial on This is my next about Apple’s “mistake” in turning their back on the Web and I kept stopping. I disagreed with basically everything.

First of all, his entire argument is based on what I believe to be a fallacy: that Apple is going to completely turn their back on Web support for iCloud. I have reasons to believe this is not the case, as I stated last week, and reiterated today. Others have since chimed in with similar notions and a bit of evidence to the contrary. While Apple may not have anything to say about web support for iCloud apps right now, let’s revisit the situation in a few months.

Beyond that, there is no denying that with iCloud, Apple is placing a very strong emphasis on native applications versus Web-based applications. You could argue this has been the case since the initial release of the App Store in 2008 (remember in 2007 when developers were told to make Web apps for the iPhone?). But I absolutely agree that the message seems more clear than ever: native is the way forward.

But as his argument progresses, Topolsky seems to do what many of us now do: interchange the meaning of the words “Web” and “Internet”. He bemoans Apple turning their back on the Web (that is, the World Wide Web — HTML documents linked together) and argues that Apple still doesn’t get and cannot compete on the Internet as a result.

I woud argue that Apple is attempting to redefine at least a part of what the Internet is with iCloud. In fact, I already have argued that.

Further, I applaud Apple for not taking an approach to the Internet that is more or less creating another Google Docs clone. Or Flickr killer. Gmail replacement. Facebook eater. Etc.

Topolsky seems to want Apple to attempt to do those things — even though, as he rightly points out, when they have tried to compete in similar ventures outside of their wheelhouse, like social, we get Ping — or syncing, we get the first iteration of MobileMe. So instead, Apple is doing what they do best: re-imagining the way things are done.

Apple is not afraid to venture forward on something while thumbing their collective nose at the conventional wisdom of the “right way” to do it. They take a concept and cut it down to its essentials and re-work an idea from there. That is why they are the most successful tech company on the planet right now. They set trends — or reset them, if they have to — they don’t follow them.

When most people (meaning the vast majority of the planet, not you and me) think about the Web, they still view it a bit of a wildcard in many ways. There’s a reason Microsoft Windows and Office are still making so much money. It’s certainly not because they’re the best products out there that are the most convenient to use at the best price. Many businesses don’t yet fully trust the Web, and neither do plenty of consumers. Apple has an opening to take what consumers trust, native apps, and infuse them with the Internet in a way that most people will not even realize.

iCloud will enable a new class of Internet apps, but many people (like Topolsky, for example) won’t even consider them Internet apps because they won’t be Web apps. Instead, the way they seamlessly keep everything up-to-date behind the scenes may as well be magic.

They will just work — better with an Internet connection but just fine without one (and better again when one is available). Unlike the Web, Apple’s Internet for these apps will be one you hardly ever think about — if at all. It will just exist in the background. To plenty of consumers content to play in Apple’s ecosystem (Mac, iPhone, iPad, or iPod touch), that will sound fantastic.

But again, I don’t view Apple’s emphasis on native over the Web as anything against the Internet itself. Nor do I believe they do. For what they see works on the Internet already, Apple is doing something somewhat uncharacteristic (at least in recent times) for them: they’re partnering up. Hence, Twitter/iOS integration.

I would argue that the move is brilliant. Had Apple tried to create a “Twitter killer”, we all would have laughed. Instead they’re leveraging what Twitter has already proven to be good at (social, syndication, etc), and tying it into what they do well (mobile, devices, user experience).

Topolsky also glosses over the fact that every iOS device (and Mac) has a Web browser built-in. In fact, as Apple is always quick to point out, they’re largely responsible for the code behind both their own and Google’s popular browsers (WebKit). Despite some paranoid theories to the contrary, Safari is not going away. And Apple is not going to stop you from accessing whatever you want on the Web through it.

Apple is not anti-Internet, they just believe that they can serve it to users better as a backend to their native apps rather than through a frontend in the Web browser. I don’t think that sounds so crazy at all. What sounds crazy is the notion that Apple has to compete with Google and Microsoft on document editing tools on the Web just because that’s what everyone else does.

And how has battling Google on their own turf — the Web — worked out for Microsoft over the past several years? Not so good.

Apple is simply making the argument (and a bet) — and I believe rightfully so — that native still trumps the Web when it comes to applications. Yes, the gap is closing, but it will take a long time to fully close — particularly in mobile. Hell, even Google’s own actions acknowledges this — that’s the reason Android exists!

Further, while it might annoy many people, Apple is in the business of selling products. They do this both by making the products themselves attractive, and by making the services that run on them attractive. It’s symbiotic. Apple focusing on Web apps would not help sell more iPads. This should be far from shocking.

The reason why this approach works for Apple is because when they make these products and services, they generally make them better than everyone else. Topolsky seems to argue that they should separate some of these services from the products and focus on the Web for the betterment of everyone. I would argue that they cannot do this. It would undermine the cohesion that makes their products so great.

“You know, if the hardware is the brain and the sinew of our products, the software in them is their soul,” Jobs said during his WWDC keynote address. Do those sound like the words of a company that is going to focus on software that can run anywhere?

The Web has given us the idea that software should be able to run anywhere, on any machine. And that’s great. But that’s not Apple. And love it or hate it, that’s not the bet they’re going to make.

But it’s a mistake to think that they don’t get the Internet as a result. With iCloud, they’re setting out to carve their own piece of it. “At long last, the brains in Cupertino seemed as if they were set to fully embrace the internet and its inherent, omnipresent power,” Topolsky writes before arguing that they haven’t actually done that. I would argue that this is exactly what they’re doing. It’s just that the front-end Web is not the entire Internet. Somewhere, we lost sight of that.

And that may not be a very popular thing to say, because the Web is open and open always equals good, right? Sure, but sometimes closed environments lead to products that are better than just “good”. And consumers tend to flock to such products — until something better comes along (as it always does). The fear that Apple’s relatively closed system will somehow lock us in forever is irrational.

Meanwhile, the notion that the Web should be the only way to use and approach the Internet is dangerous — and decidedly un-open. Such thinking would stifle innovation — innovation like iCloud.

If and when Apple does offer iCloud web apps, much of this may sound overblown and/or moot. But the underlying tension is real. Apple does believe that native apps backed by the Internet will best pure Web-based apps for the foreseeable future. It’s a big bet, but it’s not as crazy of a bet as some may have you believe.

In his headline, Topolsky asks, “can you win if you don’t play?” Yes, by changing the game.


Yawn: How Did Big Tech Companies Turn into Big Boring Banks?

If you are reading TechCrunch you probably already realize this fact: Flavor-of-the-month consumer Internet companies have a way of hogging the spotlight. If you didn’t, we conveniently published some evidence of it yesterday.

But that reality predates us by at least a decade. In 1999 when the world talked about Silicon Valley, they usually meant sexy dot coms. The fascinating new reality of being able to do anything from buying groceries to downloading music instantly online was phenomenal (if ephemeral), and everyday consumers tended to miss the far larger, equally disruptive and frequently more sustainable businesses being built in enterprise software and telecom.

But Wall Street didn’t: Larry Ellison of Oracle eclipsed Bill Gates for a short time as the richest man in the world, Sun Microsystems and Cisco Systems were two of techs biggest out-performers of the era and the billions invested in telecommunications made the dot com cash look like chump change. Venture capitalists didn’t miss it either: Substantially more money was put into telecom companies in the run up to the dot com bust, lulled by a sense of false assurance that at least these overvalued companies had “real assets” that could be liquidated if need be.

In 2005 when people were writing headlines about “the return of Silicon Valley,” a lot of people working in technology were justifiably irritated. After all, tech behemoths like eBay, Yahoo, Oracle, Intel, Hewlett-Packard never exactly left. Silicon Valley and the tech industry in aggregate was several orders of magnitude bigger than it was pre-Internet bust, even with all the lost jobs and delisted companies. Veterans griped about sites like TechCrunch and ValleyWag making sweeping statements about the Valley, but really only reporting on a comparatively small-money resurgence in the then tiny consumer Internet space.

That focus on the sexy, social, consumer Web over everything else has only gotten more pronounced as those many of those one-time flavors of the month like Facebook, Zynga, Twitter and Groupon have become bonafide giants. The difference is that now the divergence in attention actually makes sense.

But it’s not necessarily between consumer and enterprise; it’s between old and new tech. It just looks like it’s all about consumer, because we just haven’t seen that many big new enterprise companies yet. (Plenty are building steam, and just keeping it quiet. Others just take time to get traction because traction is represented by paying customers, not just eyeballs.)

I’ve been thinking about this a lot the last few months. Once was during a conversation with Jon Swartz, the veteran tech reporter at USA Today. We were swapping war stories about having to report on big personalities like Scott McNealy and Larry Ellison and Tom Siebel back in the day. And he asked, “What ever happened to those huge personalities?”

Sure Ellison is still around, but he rarely does press and, sadly, his antics are even rarer. And the prickly-but-genius Steve Jobs has morphed into a comparatively boring do-no-wrong deity in popular Valley consciousness. There are few others left to even inspire. The biggest tech companies in the world used to be lead by outrageous visionaries. Now they’re mostly lead by boring businessmen so media trained they couldn’t say anything interesting if their life (or stock prices) depended on it.

It hit me again a few months later when I was talking to Peter Thiel about the state of publicly traded tech companies. We talked about embattled companies like Microsoft, Hewlett Packard, Yahoo and Cisco that can’t seem to do anything right except hang onto core cash cow businesses. These companies have all either had recent CEO changes or investors are calling for them. In the case of Yahoo, both are happening.

I asked Thiel if anyone could really change these companies’ fortunes or if they were just destined to be value stocks, their best days behind them. He said, “The problem is these big tech companies are just like banks now; all they do is print money. And that’s boring. What would you do as CEO? You could just massively fire people who pretend to be innovating and maximize that cash. Think about it– 90% of Google’s projects don’t make any sense. But [these companies] have [all] identified themselves as technology companies. It’s a big part of their self image.” He continued, “(Running these companies) is just not fun. People are too unfair on Carol Bartz. Yahoo is arguably in a tougher position than old media”

And it hit home again a few weeks ago during the All Things D conference during Marc Andreessen’s talk where he outlined many reasons why there isn’t a bubble in tech. More substantial than his rationale of the fact that everyone is freaking out about a bubble means we’re not en masse buying into one was his point about price-to-earnings ratios of the large tech companies. At the time, he noted that Google’s was 13.7, Apple’s was 12, Microsoft’s was 7 and Cisco’s was 7. Some of those are up since his talk, but they still hover between 9 and 15. “That’s what steel mills trade at when they are going out of business,” he said. “Essentially Android is being valued at zero. The public market hates tech.”

I agree that the P/Es of Apple and Google are somewhat puzzling. Let’s set them aside. For the rest of big tech, the market reaction isn’t necessarily without reason. Big tech–the publicly-traded companies that still control so much of our digital lives and the returns of venture capitalists via endless acquisitions–haven’t been giving the markets much to get excited about for years and it’s getting worse, not better. Worse: They’re not giving employees and customers anything to get excited about either.

This was also pronounced during the entire All Things D conference. I don’t in any way mean what I’m about to say as a knock on a competitor. All Things D is a phenomenal event and the only conference I cover these days other than our own. And while I think no one beats TechCrunch at giving startups a place to debut and assembling the biggest names in the venture-backed ecosystem, All Things D’s annual event rules when it comes to bringing together the big names in big tech. This is a conference, after all, that gets Jobs to appear on stage with Bill Gates. And, yet, most of the big tech names trotted out this year — while worthy of the slot by resume– were just utterly boring to listen to.

Nearly everyone I talked to in the hallways remarked on the vast difference in energy and content between the new guys on stage represented by Twitter’s Dick Costolo, Groupon’s Andrew Mason, Square’s Jack Dorsey and Andreessen and, well, nearly everyone else who spoke. Each of the old-tech guard sat on stage, made semi-amusing jokes, and justifications for why they are still relevant and why they’ll get better.

Eric Schmidt’s dour opening keynote that explored all the areas the still comparatively mighty Google has stumbled turned out to be the perfect table setter. Few of the others were as candid, but the same sorry-we-sucked-for-a-while-but-we-swear-we’re-getting-better justifications were there.  Steven Sinofsky of Microsoft talked about how the new version of Office is more Apple-y…if only all the silos in the company can agree to get behind it. Leo Apotheker of HP explained why HP would still win in tablets and why consumerization of the enterprise would benefit HP, not say, a company great at building consumer experiences. Shantanu Nayaren of Adobe said the whole war over Flash with Apple was overstated, but fortunately other vendors would eventually beat Apple anyway so it didn’t matter. Stephen Elop of Nokia talked about how Microsoft’s operating system would suddenly make Nokia a smart phone powerhouse. And finally, the conference fittingly closed with AT&T CEO Ralph De La Vega answering every angry volley from Walt and Kara about its loathsome network with justifications for why if we only give them the T-Mobile acquisition, all will be fixed. Is anyone buying any of this? 

It wasn’t the problem of the conference’s appeal. As a competitor, I’d love if that were the case. But realistically who in big tech would have been more riveting? You can’t have Steve Jobs every year. Meanwhile, there were plenty of people in the audience I would have rather heard from, including senior executives of surging companies like Facebook, One King’s Lane, and Yelp.

Is it any wonder there was such a frenzy around LinkedIn’s IPO? At least it’s a new script. It’s like when you used to be bored in class and a bird flew in the window and everyone went nuts. A bird probably wouldn’t be that exciting if you were outside playing frisbee.

It didn’t used to be that way. Big technology companies used to do interesting things and if not, many had cowboy personalities to make boring businesses interesting. But who wants to be head of a Nokia or a Microsoft or a Cisco or a Yahoo now? All of these companies have powerful entrenched user bases that aren’t going anywhere, and they’ll all make that justification anytime an analyst complains about their growth. Great. But their businesses are irrevocably declining if not in actual users, in terms of market influence and ability to recruit anyone talented. They can’t do wildly innovative things because stabs at innovation have failed so many times. They are in a total duck-and-cover mode. Who wants to be in duck-and-cover when a world of lucrative startups are exploding into the public markets?

In the last boom era, the publicly traded technology companies were also surging. Cisco’s John Chambers was nicknamed the Pied Piper of Wall Street. Today he is fighting for his job, along with Microsoft’s Steve Ballmer. In fact, their biggest selling point may be that so few great leaders want their jobs, and there’s no natural successors in the wings. Those people have all left for other opportunities. (There goes another one with always-the-bridesmaid-never-the-bride Ann Livermore’s departure from HP.) Then there’s Yahoo: The company so siloed and dysfunctional it’s made Terry Semel, Jerry Yang, and Carol Bartz– three respected leaders with totally different skill sets– each look incompetent. These companies have all essentially become Novell.

Out of the entire tech universe, three legacy companies have stayed as relevant as any startup: Apple, Amazon and Netflix. All three are testaments to visionary founders with a strong will who aren’t afraid to utterly disrupt their companies and cannibalize their own businesses.

The only other legacy tech public company I’d put near that camp is Oracle. And the reason that Larry Ellison outmaneuvered his entire industry? By predicting what is happening now: That the IT revolution was over. That tech was no longer a differentiator for his customers. It was merely table stakes to being in business, like having desks, power and phone lines. He argued the answer for growth was a sheer land-grab of already installed customers who would pay ongoing maintenance and upgrade fees until seemingly the end of time.

Back then everyone said Ellison was wrong. Top business schools wrote new case studies on why tech still mattered, software-as-a-service startups argued they could still unseat Oracle in big deals, and truckloads of experts said that hostile takeovers in the software world would never work because the integrations would be too messy and those companies’ real assets– programmers– would all leave. But Ellison was right. (Although I’d argue at some point a new generation of software will unseat Oracle and its acquired parts. It’ll just take a lot more than the first wave of software as a service companies had to offer.)

In previous decades of Silicon Valley companies were building a new industry, so almost all tech companies had growth potential. Now there’s a stark line between mature technology and technology that is still growing in aggregate. They are simply different industries. Arguing this is still one industry; that all of the companies who make technology are investing in change is like saying any company with a Web site is an Internet company.

As this discrepancy widens between 1990s era tech and today, I was reminded of an interview Thiel did several years ago with CNBC where he was asked what large cap tech names he was bullish on. He answered that other than Google there were no large cap tech names, because companies like Intel and Microsoft are inherently anti-technology companies. Their success, he said, is rooted in the status quo. The best of all possible worlds for them would be the global technology user base never adopting anything new. CNBC’s anchors looked confused at this concept. Microsoft isn’t a tech company? Not too long ago, Microsoft was *the* tech company. 

But Thiel was right. Too many of the companies that built out the IT revolution and Silicon Valley are “technology” companies in name only now. They aren’t disrupting anything, they are doing the opposite. They are desperately clinging to the status quo. They still have massive amounts of cash, massive installed user bases that won’t be switching loyalties anytime soon and those are really the only two reasons they still matter. To fuse Thiel and Ellison’s arguments: They are banks whose job is to print money paid by people who are slow to change their digital habits. Even our parent company AOL is funding its radical turn-around largely off of people who don’t know they no longer have to pay us every month for a subscription to the World Wide Web. (I’ll at least give Tim Armstrong credit for being interesting on stage.)

But it’s even more true now that huge, lucrative opportunities have sucked anyone remotely talented out of those companies. At least people were wary of working at a startup back then. Now it seems risky not to be at a startup. LinkedIn and Facebook alone have proved social media wasn’t a fad. These companies, along with Twitter, Zynga, Groupon and others, are legitimately the most interesting stories in the American business world today, as they play central roles in global political uprisings and represent some of the most anticipated stock market debuts of the last decade.

We can point out Groupon’s shortcomings and risks every day: The stock will still be in high-demand when it debuts. Because the reality is there are only a handful of companies actually inventing new technology and businesses among the biggest public traded tech names today.

The sooner we realize this is no longer one industry, the sooner we can stop the silly bubble comparisons to 1999 and get a handle on why these issues will keep popping. We all want something that’s actually growing and disrupting and inspiring. Silicon Valley and the start up world has gotten to enjoy a lot of it over the last ten years, and Wall Street is sick of just watching.


Microsoft Fighting To Ensure Google Does Not Gain Patent Leverage, Deterrence

A week and a half ago, a report said that while the U.S. Department of Justice was looking into the bidding over the Nortel wirelesspatents, they were unlikely to object to Google winning the rights to them. But a new opponent to Google’s bid has arisen. And it’s a familiar foe: Microsoft.

Specifically, Microsoft is objecting to Google being able to purchase the over 6,000 patents without recognizing Microsoft’s existing licensing agreements on the patents, Reuters reports.  As we noted a week and a half ago, these licensing agreements were precisely why Microsoft was the one obvious bidder not competing for the patents — they didn’t think they had to. But the current terms for the winner of the auction doesn’t back up that argument. As of right now, the company that wins the bidding would be able to terminate existing agreements.

Microsoft says that’s unfair. And while they don’t specifically mention Google, it seems pretty who they’re thinking about when they write that a termination of existing licensing agreements “would result in considerable disruption in the development and enhancement of various existing technologies and give the prospective purchaser an unfair competitive advantage”.

In other words, “we don’t want the company that we have under our patent thumb to be able to turn the tables”.

And to be fair, Microsoft does have a bit of a point. While they have shown no restraint in using their 17,000+ patents to go after competition— often Google or their partners — Google buying patents that Microsoft has been fairly licensing and using for years could potentially be a huge problem for products both new and old.

But one reason the DoJ is not believed to have a problem with Google’s purchasing the patents is because Google has not shown a desire to aggressively go on the offensive with the patents they do have. (Of course, with under 1,000 patents, they’re hardly in the position to do so.) But with 6,000 more in their pocket, you can bet they would at least be used as a nuclear deterrent, of sorts.

As in, “if you come after us (or our partners) Microsoft, just remember that we can now retaliate”. And that security is exactly why Google is willing to spend billions bidding on the patents in the first place.

Microsoft would undoubtedly also not be pleased if Apple bid and won the patents. But that seems less likely to happen at this point because the DoJ is concerned that Apple may be too aggressive in protecting those patents if awarded them. (As in, they’d use them less for deterrence and more for first-strike capabilities.) Apple is said to be talking to the DoJ to assuage these fears. We’ll see.

HP and Nokia are also said to be opposed to the terms of the auction that would terminate current licensing agreements.


What To Do When A Tech Giant Decides To Eat Your Lunch

Editor’s Note: This is a guest post by Mark Suster (@msuster), a 2x entrepreneur, now VC at GRP Partners. Read more about Suster at his Startup BlogBothSidesoftheTable.

WWDC. The annual Apple event where no real hints about what products they plan to release are floated in the public domain in advance. No private head nods are given to small startup companies to help them prepare. We’re in a market where 800-pound gorillas throw their weight around and the rest of the market races to react and survive.

Any company who develops products reliant on iOS spends weeks crapping their pants before WWDC. No vacation schedules allowed for weeks before or weeks after. The announcements come out in one day and then even if you survive the annual release announcements you often still have to scramble to make sure your product is ready to work on time.

It’s madness.

This happens with Google, too. Every change in the algorithm wipes years of effort off of the traffic numbers of affected companies as anybody hurt by the Google Panda release will tell you.

Or Twitter launches its own photo-sharing app integrated into their product.

What is a startup to do?

For starters, fear not. The world seldom ends. You just have to deal with some insufferable VCs and journalists for a while. They risk little but of course knew better all along.

It is the same movie I saw 10 years ago when every VC would say to me, “yeah, I get that you’re an online document sharing service, but what’s going to happen when Microsoft enters the market? You’ll be dead.”

Puh-lease. Tell that to DropBox. Or Box.net. Tell that to DocStoc, Scribd or SlideShare.

Right. Just like Microsoft stopped AOL from winning the early online wars. And AOL stopped Yahoo! from winning the Internet portal wars. And Yahoo! in turn killed Google when it came to search. While Google stopped Facebook in their tracks when they built a social networking company. And Facebook stomped out Twitter from building an open social network. And we know how Facebook stomped out FourSquare.

And on and on. eBay / StubHub. Amazon / Zappos. Twitter / Instagram.

Focus wins.

In your head you know that the reality is that bigger companies simply cannot compete effectively on all fronts. Focus by extremely talented teams beats breadth. It’s why we all exist.

The golden rules to live by are:

  • Platforms are channels not businesses. Don’t confuse the two. If you put all of your eggs into one platform shame on you, not them. If their business torpedoes you, you should have been diversified.
  • You need to be clear on what your sources of differentiation are from the biggest competitors or you’re dead anyways. If your product isn’t 10x better in your own mind, hang up your cleats now.
  • You need to be “known” for your sources of differentiation so even when the press declares you dead because Facebook, Google, Apple, Twitter are going to eat your lunch they are describing the threat in terms of them copying you. When they talk about “check-ins being dead” it’s because you created them. Or “gamification.” Innovation has become synonymous with you.
  • You need to stay focused. Have clarity of purpose. Don’t be scared. Be willing to shift positioning based on new market information but not lose your inner core.

Here are some examples.

FourSquare – I was recently asked on Quora whether I thought FourSquare was dead now that Facebook was going to launch “Places“. Others feared Yelp. Me? I chuckled. Sure, if Zuckerberg thought that check-ins were the single most important part of his future business and put 200 engineers on the problem and all of their market might, they’d squash FourSquare like a bug. That’s not going to happen.

In reality Facebook will have a small team on it. They’ll have to integrate with every other initiative on Facebook and adhere to common internal standards. They’ll fight for resources. End users come to Facebook to share photos, chat with friends or play games. Checking in is an afterthought for most. FourSquare is a different and unique product. The law of large numbers means Facebook will have plenty of check-ins on Places but that doesn’t negate a focused competitor.

I can’t tell you whether FourSquare will end up being a huge and lasting company or not. I’m not on the inside. But I feel confident that its future is its own to execute and innovate on and whether it succeeds or not will have little to do with Facebook itself. I have on several occasions said publicly that I felt the biggest challenge for FourSquare is to know what comes after the check-in? What is the next major innovation. They seem to have several interesting ideas.

It will certainly be interesting to watch.

Group Messaging –  We just came off of another annual WWDC. In it Apple announced its new iMessage product. Apple built the product, so no doubt it will be freakin’ awesome. I’m sure I will personally use it as we own 2 Macs, 2 iPads, 3 iPods and 2 iPhones. Yes, we’re a fanfamily. The New York Times came out with their list of companies impacted by Apple’s new releases and all of the major group messaging companies were on the list of companies in need of checking their shorts.

The major players are GroupMe, Kik and TextPlus (I’m an investor). Actually, I wouldn’t consider all of them “group messaging” companies but ever since SxSW that seems to be what the press wants to talk about.

Let’s look at some simple facts:

  • Apple will let you communicate seamlessly with all of your other friends using Apple devices. That’s a lot of people.
  • But the much larger market for smartphones will be non-Apple and all of the app-to-app messaging companies allow you to communicate with a much broader set of smart phones. iMessage will not. At least not initially. It does for the Apple world what BBM was for the RIM world.
  • And beyond app-to-app messaging some of the products will allow you to also send SMS messages to the 10′s of millions of people who don’t yet have any smart phones at all.
  • Many of the services are moving toward providing you phone numbers, voicemail and eventually free phone calls
  • Some services like Tango already do video calls. This is already better than what Apple’s Facetime provides out-of-the-box.
  • Beyond that I see the market bifurcating into “utility players” that provide iMessage-like services on a cross-platform basis and those that evolve into either mobile, social networks or mobile, social games companies. iMessage will not quickly follow either route.

BBM will have another major push and we expect an inevitable Google rebuttal to iMessage. Purely being “group messaging” will be stuck in the cracks of the giants. Group messaging isn’t a market, it’s a feature.

Are the companies competing in this sector shitting their pants? Hardly. They’re focused. They know their purpose. They know where they’re going. It will be differentiated. It will be hard for the largest players to compete with their vision. If they don’t get there one day it will be their lack of execution.

Bit.ly – Remember when Twitter announced that they would be embedding their own URL shortening and the Bit.ly obituaries were written in the first 24 hours? As far as I can tell Bit.ly is still around. In fact, they continue to be the dominant URL shortner and provide a plethora of analytics data to go with it. Next market moves? I dunno. But dead? Hardly. I still use them nearly every day.

Boxee – I remember talking with Avner Ronen before the announcement of the new Apple TV last year and just as Google TV was ramping up their marketing messages. Boxee had gone from marketing darling to dead man walking in the press in a matter of months. Avner was so calm. He pointed out that Apple would build a closed system that would appeal to part of the market. Ultimately a small percentage of his total opportunity. Boxee was about being open. It was about freeing up content to be displayed on big screens regardless of the source or content type. Where Apple would veer toward control, Boxee would bend toward open.

And whenever you see closed systems all of the major players not invited inside the velvet rope will search for technology partners. The enemy of my enemy is my friend. So every OEM not included in the Apple TV universe now knows they’re on notice to innovate. And no TV manufacturer with a brain doesn’t see that Apple will likely one day have its own Internet TV that will be scooped up by adoring fans like me. They already have beautiful monitors that are practically TVs. So hardware players need some software friends. Boxee might just be what the doctor ordered.

And GoogleTV? Yeah, that would slow down his discussions with OEMs whom he hoped would be building on the Boxee software stack more quickly, but he said to me,

“Mark, we’re not looking to build a quick flip. We have a long-term vision that video content will be widely available whether you produced it and it sits on your computer, whether it’s the sports you love but is currently only available on a content bundle or whether it’s long-tail content that appeals to large audiences of people who currently can’t get it over the Internet. And we’ll build the best discovery engine to find the best content.”

Will he get there? I’m not sure I’d easily bet against Avner. He really does have a great vision in a market that will undoubted be disrupted. But his story doesn’t map to an easy headline. Let’s see if he can put up the numbers over the next 3-5 years.

Summary
It’s not a sufficient strategy to think you’re going to win because you’re competing with big, dumb companies. They’re usually much smarter than you think. But they’re not nimble. They can’t take as many risks. They can’t iterate as quickly. They can’t easily have a focused set of marketing messages and a user experience that will have clarity of purpose for users.

You must figure out how you deliver real differentiation. What you’ll stand for, be known for. You have to have a core. You can’t let the market machinations and press proclamations worry you. The big guys can’t crush you as easily as others think. Be a cockroach. Be indestructible. And remember that competing with the big boys is not for wimps. Fight hard. No cry babies. The big boys will do what the big boys will do. And if you raise VC make sure your backers have a long-term vision and the internal fortitude to last the periods where it seems that the big boys will eat your lunch.

And if there are no big boys—you’re probably in the wrong market.

Good luck.

Image courtesy of Fotolia via @ryanborn


The Little Red Dot.

I see it right there, staring me in the face. It’s like a laser beam burning a hole in my retinas. I can’t help but click. That damn iOS notification red dot gets me every time.

And things are about to get much worse.

I’ve been addicted to Push Notifications since their inception with iOS 3 — and that’s in spite of the fact that they’ve more or less sucked for all but a handful of apps. But other apps like Boxcar have fixed that for me. And now Apple is on the verge of fixing them system-wide with iOS 5.

While we got a glimpse of how the new system will work during the WWDC keynote last week, there are no shortage of reports out there that outline the updated feature in great detail. (Apparently Apple’s developer NDA stands for “Not Doing Anything” — as in, it’s not stopping anyone from leaking and posting on new features.) And it looks very, very good.

Yes, Apple copied/borrowed some of the best features of notifications on Android and webOS (they did hire the guy who made them for webOS, after all). The truth is that they had to. Those guys were doing it right. Apple was doing it wrong. Now that it looks like they’ve nailed it, I’m scared to think of what it might result in.

Currently, I turn off almost all pop-up Push Notifications except for a few (such as the Twitter app notification that pings you if a person you follow @replies you). Instead, I rely on app icon badging (the little red dot), and the aforementioned Boxcar. It’s a bit of a hacked-together system, but I’ve learned to make it work for me.

But as I alluded to, I have a very serious problem with the red dots. When I see one, I have to click on it. I know in my head that the update is likely not important, but I just have to know for sure. Much of my day feels like a game of Whack-A-Mole as a result. Red dot appears, hit the app, clear it. Another one? Hit the app, clear it. Etc.

But it’s manageable because those red dots only appear when I actually unlock my phone. With Apple’s revamped Push Notification system, I see myself going back to the full-on pop-up notifications (which are less pop-ups and more drop-downs). And that means seeing them even when my phone is locked. I foresee it being a mixture of heaven and hell for me.

It will be great because I’ll actually be getting pushed relevant information that I can see in realtime. It will be a nightmare because I will never have any quiet time ever again.

You might think I’m an extreme example, and you’re right. Right now. But going forward, realtime notifications are going to become a way of life for everyone across all kinds of devices.

The mobile ones are obvious, and notifications will have the biggest impact there. A good notification system will become perhaps the key feature for any device you carry around in your pocket. And while you might think that’s an overstatement since notifications only come one way, consider that Apple’s new iMessage system is built on top of their Push Notification platform. Two-way.

Outside of mobile, apps like Growl have given us system-wide notifications for a long time. Boxcar is now in this game for moving web/app notifications to the desktop. And Apple hinted during WWDC that Push Notifications would find their way to the Mac as well.

And now notifications are transitioning into the browser too. Google has been experimenting with many different types of notification systems. They range from deadly and awesome, to necessary (in the new Chrome OS). Boxcar has been moving in this direction as well.

Facebook too has been perfecting notifications. This is both on facebook.com and on your desktop. Because they pump up engagement, solid notifications are a must for any serious app. You can probably expect Facebook to invest a lot more in this going forward.

Then there are Quora notifications letting you know that you have a question you should respond to. And location-based notifications from Foursquare, Gowalla, and the like (Apple’s new iOS 5 Reminders app also has a location-based notification element) are becoming more prevalent. Twitter. Yammer. Calendars. iMessages. This is going to get ugly.

But again, at the same time, it could be beautiful as well. As long as the notification management systems work, push alerts may actually streamline the way some people consume information in realtime.

I’m both excited and scared. Okay, more scared.


The Little Red Dot.

I see it right there, staring me in the face. It’s like a laser beam burning a hole in my retinas. I can’t help but click. That damn iOS notification red dot gets me every time.

And things are about to get much worse.

I’ve been addicted to Push Notifications since their inception with iOS 3 — and that’s in spite of the fact that they’ve more or less sucked for all but a handful of apps. But other apps like Boxcar have fixed that for me. And now Apple is on the verge of fixing them system-wide with iOS 5.

While we got a glimpse of how the new system will work during the WWDC keynote last week, there are no shortage of reports out there that outline the updated feature in great detail. (Apparently Apple’s developer NDA stands for “Not Doing Anything” — as in, it’s not stopping anyone from leaking and posting on new features.) And it looks very, very good.

Yes, Apple copied/borrowed some of the best features of notifications on Android and webOS (they did hire the guy who made them for webOS, after all). The truth is that they had to. Those guys were doing it right. Apple was doing it wrong. Now that it looks like they’ve nailed it, I’m scared to think of what it might result in.

Currently, I turn off almost all pop-up Push Notifications except for a few (such as the Twitter app notification that pings you if a person you follow @replies you). Instead, I rely on app icon badging (the little red dot), and the aforementioned Boxcar. It’s a bit of a hacked-together system, but I’ve learned to make it work for me.

But as I alluded to, I have a very serious problem with the red dots. When I see one, I have to click on it. I know in my head that the update is likely not important, but I just have to know for sure. Much of my day feels like a game of Whack-A-Mole as a result. Red dot appears, hit the app, clear it. Another one? Hit the app, clear it. Etc.

But it’s manageable because those red dots only appear when I actually unlock my phone. With Apple’s revamped Push Notification system, I see myself going back to the full-on pop-up notifications (which are less pop-ups and more drop-downs). And that means seeing them even when my phone is locked. I foresee it being a mixture of heaven and hell for me.

It will be great because I’ll actually be getting pushed relevant information that I can see in realtime. It will be a nightmare because I will never have any quiet time ever again.

You might think I’m an extreme example, and you’re right. Right now. But going forward, realtime notifications are going to become a way of life for everyone across all kinds of devices.

The mobile ones are obvious, and notifications will have the biggest impact there. A good notification system will become perhaps the key feature for any device you carry around in your pocket. And while you might think that’s an overstatement since notifications only come one way, consider that Apple’s new iMessage system is built on top of their Push Notification platform. Two-way.

Outside of mobile, apps like Growl have given us system-wide notifications for a long time. Boxcar is now in this game for moving web/app notifications to the desktop. And Apple hinted during WWDC that Push Notifications would find their way to the Mac as well.

And now notifications are transitioning into the browser too. Google has been experimenting with many different types of notification systems. They range from deadly and awesome, to necessary (in the new Chrome OS). Boxcar has been moving in this direction as well.

Facebook too has been perfecting notifications. This is both on facebook.com and on your desktop. Because they pump up engagement, solid notifications are a must for any serious app. You can probably expect Facebook to invest a lot more in this going forward.

Then there are Quora notifications letting you know that you have a question you should respond to. And location-based notifications from Foursquare, Gowalla, and the like (Apple’s new iOS 5 Reminders app also has a location-based notification element) are becoming more prevalent. Twitter. Yammer. Calendars. iMessages. This is going to get ugly.

But again, at the same time, it could be beautiful as well. As long as the notification management systems work, push alerts may actually streamline the way some people consume information in realtime.

I’m both excited and scared. Okay, more scared.


Google vs Apple: The Cool Factor [Video]

Earlier today I was invited to do a quick guest spot on CNBC’s Power Lunch, where we discussed a question that’s fundamentally important to the future of Silicon Valley: Who is cooler, Google or Apple?

Okay, so the topic was a bit goofy. But that doesn’t mean there’s nothing to it: after all, public perception can play a role in how quickly products from each company get picked up by new users, which in turn can impact their bottom lines.

Tune in to hear my thoughts. Because if there’s a guy who knows cool, it’s me. Oh, and there’s an interview with the folks who made the awesome Les Paul Google Doodle gracing the search engine’s home page today. You can watch that one here:


“It Just Works.”

Amid all the big announcements at this year’s WWDC keynote, there was an undercurrent that was subtle, but important.

“It just works.” Steve Jobs kept saying this over and over again on stage. When Jobs does this, it’s never an accident. It’s a message.

And it’s a message that was underscored by another word. “Automatically.” Jobs must have said it a couple dozen times during the keynote.

So what is the message?

Though Apple stumbled out of the gate with MobileMe, and it never really took off (due to a steep $99 annual price point), Apple is now going all-in with their cloud strategy. But they’re not doing it by simply tacking on cloud storage to their existing arsenal of products. They’re attempting to redefine what the “cloud” is.

At one point during the keynote, Jobs noted that some people think of the cloud as a hard disk in the sky where you put files in and then take them out. He even took a small shot at red-hot Dropbox. But as Apple sees it, the cloud is something much more. “The truth is on the cloud,” is how Jobs put it.

John Gruber correctly called that iCloud is essentially the new iTunes. That is, it moves the digital hub from the desktop computer to the cloud. But Apple is aiming beyond even that.

With iCloud, Apple is transforming the cloud from an almost tangible place that you visit to find your stuff, to a place that only exists in the background. It’s never seen. You never interact with it, your apps do — and you never realize it. It’s magic.

Compare this to Google, the company perhaps most associated with the cloud. Google’s approach has been to make the cloud more accessible to existing PC users. They’re doing this by extending familiar concepts. Google Docs is Microsoft Office, but in the cloud. Your main point of interaction is a file system, but in the cloud. Gmail is Outlook, but in the cloud. Etc.

Meanwhile, another company now largely associated with the cloud, Amazon, has essentially turned it into one giant server/hard drive that anyone can use for a fee. But it takes developers to build something on top of it to give users a product to use. Some are great. But many again just extend the idea of the cloud as a remote hard drive.

While the fundamentals are the same, Apple’s approach to the concept of the cloud is the opposite of their competitors. Apple’s belief is clearly that users will not and should not care how the cloud actually works. When Jobs gave a brief glimpse of their new North Carolina datacenter that is the centerpiece of iCloud, he only noted that it was full of “stuff” — “expensive stuff,” he quipped.

The diagrams Jobs showed on stage as to how iCloud works were as simplified as possible. Had it not been announced at a developers conference, I’m not sure Apple would have even done those. Instead, the focus would have been even more on the demos. You’re working on a document in Pages on your iPad, you move over to Pages on your Mac, and there it is. It even remembers where you were last editing. You download a song to your iPhone, you pick up your iPad, there it is.

It all just works.

And that speaks to the larger game here. Apple has been going out of their way to avoid using the word “syncing” with regard to iCloud. That implies that files exist in one place and need to be moved. But again, even that’s too technical for the story Apple is weaving. With iPad/iPhone and now OS X Lion, you don’t save documents anymore. They save automatically — but an easier way to think about it is that they just exist, as is, in realtime on all your devices.

The truth is that they exist on your machine, then on iCloud — again, the “truth” — in a cycle. But you don’t need to know any of that. They just exist. Who cares where as long as they’re right there on all your devices when you need them?

Files are something Microsoft worries about. Files in the cloud are something Google and Amazon worry about. Apple’s iCloud is about opening an application and the thing you want to access being there.

That also speaks to a key difference between Apple and their competitors. With MobileMe, Apple put a fairly heavy emphasis on the web component. They spent months working on and reworking beautiful web apps for the service. During the iCloud keynote, there was no mention of a web component. For what it’s worth, we’ve heard that the MobileMe apps on me.com will be altered to work with iCloud apps, but that may be a ways off. And that will certainly not be the primary emphasis. The primary emphasis will on the cross-device native apps with iCloud magic.

That’s the opposite of Google’s approach — at least their Chrome/Chrome OS approach. That product is only about the web. That’s where everything exists, and syncing also happens automatically thanks to that. In a weird twist, in that regard, Chrome OS is perhaps the closest thing to Apple’s iCloud vision. When you boot up a Chromebook and enter your password, everything appears. Again, like magic.

With Chrome OS, everything is always there because everything only exists in the cloud. But Google has been bending over backwards to tack on a file management system to Chrome OS. That weakens their cloud argument, in my view. But again, their aim is to ease the transition of current PC users to the cloud.

But Google’s position is especially odd because they have Android as well. Yes, cloud syncing is a big component of that OS and has been for a while. But it’s the Google approach. It’s files, and uploading, and syncing. Some of it is automatic, some is not. It requires some thought. It sort of just works — as long as you know what you’re doing.

And the truth is that this is the point where we may really start to see some truly fundamental differences between Google and Apple after the past few years going head-to-head with feature matching. Apple is going after consumers who have absolutely no idea what the cloud is, and don’t care. Apple is saying they shouldn’t care. It all just works.

Google seems to be aiming more for users who understand current computing paradigms and want to transition that knowledge to the future of computing, the cloud. Power users, if you will. Many of the people reading this post are in this camp. But there are many more who are not.

Apple has rethought and rewritten their apps — including their desktop apps — from the ground up to be woven with iCloud fabric that a user won’t see. Google wants the users to be able to see that fabric if they choose to, and in many ways, encourages it as sort of a safety net in the transition to the cloud.

It is two different approaches to the same thing, the cloud. And Apple doesn’t believe that Google can match them even if they wanted to because they don’t have complete control of their ecosystem in the same way that Apple does. “They can never make this so it just works,” Jobs stated at one point.

In Apple’s core vision, there are three types of products that must seamlessly work with one another: phones, tablets, and the recently “demoted” PC. With Android, Google is currently only strong in phones. Tablets aren’t taking off for them yet. And there is no PC presence — well, beyond the web, which again runs into the Chrome OS bifurcation problem.

With that in mind, it may end up being Apple that helps transition users to the cloud, instead of Google despite their emphasis on PC norms.

“You know, if the hardware is the brain and the sinew of our products, the software in them is their soul,” Jobs said on Monday. Apple is now more clearly than ever betting that will not be web software, but native software backed invisibly by the web. Google’s position is decidedly less clear. With the existence of Chrome OS and Android, they’re currently betting on both. That dichotomy screams anything but “it just works.”

[image: flickr/sip khoon]


Forget Google, DoJ Fears Apple Gaining Nortel’s “Stockpile Of Nuclear Weapons” — Here’s Why

Two months ago, Google disclosed that they were bidding on bankrupt Nortel’s patent portfolio. Why? They claim it’s a defensive maneuver to protect the “relatively young” company from would-be patent predators. And Google is very serious about it. They put up the $900 million “stalking-horse bid” (the initial bid) for the over 6,000 patents. Given the stakes, it should be no surprise that the U.S. Department of Justice is looking into the bidding. But interestingly, it may not be Google they’re too concerned with.

As The Wall Street Journal reports today, the DoJ “hasn’t found any major competitive issues that would lead it to challenge [Google's] purchase of the patent portfolio.” But the same is apparently not true of Apple. The government is concerned about Apple’s history of intellectual property protection, WSJ cites sources as saying.

In other words, DoJ feels fairly confident that Google would not be aggressive in going after rivals if they won the patents. Apple? Yeah, not so much. They’re concerned that these patents would simply be new weapons for Apple to use at their disposal.

Alexander Poltorak, CEO of General Patent Corp goes one step further, telling WSJ, ”You’re acquiring a stockpile of nuclear weapons as far as patents go.”

Of course, it hasn’t even been confirmed that Apple will be bidding on the patents. But again, given the stakes, it seems to be a pretty fair bet that they will. Another report from Bloomberg a few weeks ago says that RIM is also considering a bid. While not stated, the DoJ probably isn’t too concerned about them either, since they’re a smaller player than the big boys, Apple and Google.

But what about the biggest boy? Microsoft.

Microsoft is actually not believed to be bidding on the patents because they already have a licensing agreement on them. And this agreement would transfer over no matter who ultimately won the patents. And that’s good news for Microsoft. If DoJ has a problem with Apple bidding on the patents, you can bet they would scream bloody murder if Microsoft did.

First of all, Microsoft has a very prolific history of aggressive IP lawsuits. More importantly, in the tech space, they are the king of patents. While Apple is believed to have something like 4,ooo – 5,000 patents, Microsoft has something like 17,000.

Google? They have less than 1,000, we hear. Gaining Nortel’s 6,000+ would leapfrog them ahead of Apple, but they’d still be very far behind Microsoft. Meanwhile, if Apple won the rights to the patents, they’d cross the 10,000 mark. And Microsoft? They’d be approaching 25,000.

But again, the number is less important than the suspected intention. Google has simply not shown a history of aggressive IP protection. In fact, they’ve apparently never affirmatively asserted a patent, in legal terms. (Basically, they’ve only delved into IP agression as a pre-emptive or defensive measure.)

Certainly, you could argue that this is because with less than 1,000 patents, they’re in no position to go after anyone. But the DoJ seems convinced enough that they won’t even with these 6,000 new patents in their pocket. Apple, apparently, is going to need to do some more convincing along those lines.

The auction takes place on June 20. The rhetoric from all these companies leading up to it should get interesting.

[image via]


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